Work experience

• Pre-Sales Application Engineer

  Planar Systems

  2017.08-Current

  (9 years)

  As a Planar Pre-sales Application Engineer I am responsible for assisting customers with the development and implementation of industry leading display solutions. I serve as the primary technical contact to customers for pre-sales technical support. Interact directly with our customers’ sales, engineering, and others to lead technical discussions about Planar’s display systems to arrive at an optimal solution. I am also responsible for training and assisting with the installation of Planar products and services at customer sites while providing feedback and following up on technical issues with the Product Management team.
• Principal Field Applications Engineer

  Prysm Inc.

  2016.10-2017.08

  (a year)

  3 years 11 months Provide installation, customer service and support for a next generation portfolio of new video and software products. Installation and demonstration of new, pre -production products in the field. Primary Responsibilities: Set-up, debug and optimization of demo systems in the field. Support Marketing and Sales relating to product performance and design. Interface with engineering groups within the various Business Units to understand the latest tools and procedures for optimizing systems for system setup, performance and service. Provide feedback on field application variables to Engineering for product refinement and design. Coordinating field logistics for equipment and venue arrangements. Track record of high level support with video and software products in the field, trade show experience and a “Show must go on” mentality. Willing to travel domestically and internationally to support customers and product demonstrations, often on short notice. Proficient in using software tools, test equipment, and mechanical assembly tools. Capable of interfacing with customers to help them understand products without disclosing confidential design elements. Perform daily Field Application support functions.
• Field Application Engineer

  xx

  2013.10-2016.10

  (3 years)

  (3 years 1 month) -Install large format video walls -Integration of video walls into end user environment. Interface with Crestron, AMX, Cisco, and Polycomm. -Maintain and service installed products at customer locations -Support demos and trade shows -Provide on the job training to new employees and 3rd party contractors -Redline drawings and commission system
• Digital Service Technician

  CinTech®

  2011.01-2013.09

  (3 years)

  (2 years 9 months) Digital Cinema installations and service including Barco, NEC, Sony, and Christie.

Educational experience

• Pennsylvania College of Technology

  Applied Science

  2006.01-2008.01

  (2 years)

Certificates