Summary

Work experience

• Sales, Operations, Projects General Manager

  Abdul Aziz Al-Raqtan & Partners Company for Trading & industry

  2022.06-Current

  (3 years)

  Sales, Operations, Projects General Manager Sales, Operations, Projects General Manager Apr 2023 - Present · 1 yr 9 mosApr 2023 to Present · 1 yr 9 mos Riyadh, Saudi ArabiaRiyadh, Saudi Arabia Directed team members in daily business operations, Established business strategies and set measurable goals to sustain quarterly and annual growth. • Created a customer-focused business environment to meet both internal and external client expectations to drive business growth and enhance customer satisfaction. • Partnered with colleagues in Finance and Operations to generate accurate sales forecasts and business plans. • Evaluated markets, economic trends, competition, supply, demand, and financial fundamentals to gauge business opportunities and mitigate risk, through regular analysis cover the market. • Introduced technical tools including the Solutions Selector platform in 2020 and the Sales platform in 2021 to improve management information systems and support real-time decision-making. • Analysed cash flow, revenue, and balance sheets to implement effective cost controls and effectively reduce Sales operation expenses from 5% to 2.8 % in FY 2021/2022. • Implemented 5S in LEAN methodology Sort, set in order, Shin, Standard, and sustain in the work operations to improve Client Relationship Management systems and protect ongoing business with key accounts. General Projects Control Officer Jun 2022 - Apr 2023 · 11 mosJun 2022 to Apr 2023 · 11 mos Al Khobar, Eastern, Saudi ArabiaAl Khobar, Eastern, Saudi Arabia Directed team members and all project control functions across the organization. Ensured consistency and compliance with strategic planning, cost controls, and estimating protocols. Reported to the Deputy CEO • Championed the integrity, quality, and accuracy of all corporate systems to support the specific needs of the project • Joined with Project Managers, colleagues, and key stakeholders to create plans, budgets, timelines, and resources • Reviewed contract agreements to verify that the project execution strategy, work plan, and project deliverables met all specifications and requirements • Established metrics and KPIs, defined guidelines, updated status reports, and communicated progress to the Deputy CEO through weekly Operations dashboard • Successfully designed the projects Operations dashboard and converted 90% of working projects to the ASANA platform for better performance tracking and internal communications. • Identified, assessed, and mitigated risk factors to minimize potential disruptions. Generated sustainable risk management strategies and proactively addressed risks • Established clear performance goals, boosted team morale, and built a collaborative environment through well-defined and measurable departmental protocols • Established high level projects execution process • Overseeing the projects execution operations over the whole region.