Summary

Work experience

• Community Engagement Manager

  Synack, Inc.

  2021.04-Current

  (4 years)
• Marketing Coordinator

  AP42

  2020.09-2021.01

  (5 months)
• Office Experience Manager

  Darkstore

  2019.07-2019.12

  (6 months)

  Responsible for uplifting culture and providing a comprehensive team and office experience for a Series B funded technology startup in the fulfillment and logistics space. • Developed strong relationships with all team members, including Engineering, Operations, Product, Finance, and Legal; acted as a soundboard to escalate and implement team feedback for improving office culture and morale. • Designed, developed, and rolled out partner experience packages to support the onboarding and set up of all new fulfillment sites. • Architected and implemented a welcoming guest experience, complete with digital on•boarding capabilities, and supported all visitors, including investors, vendors, and candidates. Show less
• Office Manager

  Granular

  2018.09-2019.03

  (7 months)

  Events • Tripled attendance of monthly in•office happy hours by promoting events across all departments utilizing internal communications and marketing strategies •• through word of mouth, signage posted throughout the office, calendar invites, Slack communications, incorporated themes to peak interests, contests with prizes • Hosted and emceed monthly happy hours, providing a Google Slides presentation highlighting that month’s new hires, accompanied by a fun and informational live interview • Worked closely with IT to prepare and manage AV to ensure a smooth running event • Partnered with Marketing team to host in office tours and business demonstrations for various organizations Culture • Curated program to provide a smooth, informational, and engaging onboarding experience from preparing for their start date until fully ramped in their role • Boosted morale by creating a standard process around employee recognition initiatives, focusing on milestones around birthdays, professional anniversaries, and expecting parents • Breathed life into internal communication by conveying important information via Slack and utilizing the office space with the help of memes, flyers, signage, and homemade (music) videos • Introduced initiatives to provide better support, recognition and inclusion towards remote employees, helping to bridge the gap across employees and offices worldwide Facilities/Administrative • Coordinated office furniture and appliance procurement and installation, tracking purchases to remain within budget • Established a rapport with employees, external vendors, and building management as primary liaison for any inquiries or needs, acting as point•of•contact for all Office Operations vendor management within SF office Show less
• Employee Experience Specialist

  Clover Health

  2015.09-2018.03

  (3 years)

  Employee Experience Specialist • Acted as primary liaison for employees, external vendors, and building management for any Office Operations inquiries or needs within SF office • Created and drove company•wide initiatives to promote employee appreciation, engagement and retention • Maintained channel of communication with remote employees to promote inclusion with company•wide culture and ensure access to all materials and resources needed for success Created Onboarding Committee to continue program build out by partnering with other teams within the organization • Facilitated build out of new office in San Antonio • Main POC for furniture and appliance procurement and installation across all office locations Office Coordinator • Implemented new programs and initiatives to establish the foundation of company culture, including employee celebrations and milestones, office design, and employee recognition • Planned annual events that became a standard within company culture, such as Hack Days, holiday parties, and other company•wide celebrations • Managed current vendors while building new vendor relationships, gaining experience with contracts and building requirements • Exposed to various teams within organization, partnering with teams to coordinate both internal and external events, including Health Impact • Trained additional team members in both the San Francisco and New Jersey offices Receptionist • Performed administrative duties such as booking travel, employee and candidate reimbursements, mail facilitation, snack procurement, and all other office requests • Demonstrated warm and professional communication skills as the face of office for visitors, new hires, external vendors, and building management • Special projects included assisting in buildout of East Coast office location, establishing early stages of Onboarding program for new hires, and implementing better practices to promote office efficiency during rapid growth period Show less
• Personal Assistant

  Rosenblueth Enterprises

  2014.11-2015.03

  (5 months)

  • Provided continuous, high quality support to Property Manager, scheduling and attending appointments, repairs, inspections on his behalf • Monitored and responded to emails from tenants, contractors, and business partners • Resolved issues brought to our attention by tenants, such as problems with appliances, leaks, • Assisted with apartment showings by greeting potential candidates, conducting a walk•through, responding to any questions potential candidate may have, and initiating paperwork to begin credit check • Performed data entry tasks, including new tenant information, repair & maintenance expenses, and documentation of damage • Categorized testimonies, bills, and inspection documents to archive pending lawsuit with tenant • Searched for specific items through multiple internet shopping platforms and compiled spreadsheets via Google Sheets of best prices Show less
• Intern

  Aerotek

  2014.06-2014.08

  (3 months)

  • Utilized proprietary candidate tracking system to identify qualified candidates that match the “Perfect Fit” standard • Contacted former contractors and applicants, inquiring of their current job situation and how I can be of assistance to them • Followed up with current contractors to ensure job satisfaction and inquire how to assist in furthering their professional happiness and success • Contributed to the placement of multiple contractors by sourcing and screening through a number of candidates • Gained ~300 hours of exposure to the daily tasks of experienced Recruiters, including the process of sourcing, screening and submitting candidate to fill job requirements • Shadowed the daily duties of high•performing Sales Managers, including performing cold calls, interviews with contractors, current & potential clients. In addition, I accompanied meetings with Recruiters and fellow Managers to strategize how to best fill the job requirements available with the most qualified candidates • Exposed to the daily responsibilities of the Field Service Group, including the execution of payroll, acting as the main point of contact for any issues contractors may have, checking in visitors/contractors/candidates for appointments and meetings, filing applications, claims, & other documents • Learned operations pertaining to hiring compliance, which includes but is not limited to workers compensation, unemployment insurance, and Vendor Management System requirements Assisted new contractors with employment paperwork, submitting background and drug tests of future contractors • Clients supported included Genentech, Gilead, Louis Vuitton, Starbucks, Well Fargo, and many others Show less

Educational experience

• San Francisco State University

  Communication Studies

  2013.01-2015.01

  (2 years)
• Skyline College

  Associate of Arts (A.A.), Psychology

  2007.01-2012.01

  (5 years)