EMIL RICHARD H.'s Resume

EMIL RICHARD H.

IT Technician

Male

34 y/o

IT Support Engineer/Desktop Support/Hardware maintenance engineer/IC Testing/Network/Information Security Network Engineer/IT Director/Manager/Supervisor

Live in Philippines

Nationality Philippines

Summary

EMIL RICHARD H. DIOQUINO 09279475648 | emilhap098@gmail.com Antipolo City, Rizal, Philippines 08/01/2025 I am writing to express my interest in the IT Technician position at your organization. With over nine years of hands-on experience providing IT support and technical services at the City Government of Antipolo, I am confident in my ability to contribute effectively to your IT team. Since 2016, I have served as an IT Technician supporting a wide range of systems and technologies. My core responsibilities include troubleshooting hardware and software issues, managing network connectivity, installing and maintaining computer systems, repairing motherboards and graphics cards, and providing technical assistance to both staff and offices across various departments. My work requires a high level of problem-solving, patience, and the ability to work under pressure—qualities I consistently bring to the job. I am particularly proud of implementing efficient troubleshooting methods that reduced system downtime, as well as providing reliable support during major city events and technology upgrades. My experience working in a government setting has taught me the value of service, accountability, and adapting to evolving technical environments. I hold a Bachelor of Science in Information Technology and am certified in Advanced Microsoft Office Programming. My technical skill set includes proficiency in Windows and Linux systems, networking, CCTV installation and maintenance, and printer troubleshooting. I am excited about the opportunity to bring my expertise and dedication to your team. I would welcome the chance to further discuss how my background aligns with your organization's goals. Thank you for considering my application. Sincerely, Emil Richard H. Dioquino

Work experience

IT Technician
City Government of Antipolo (Antipolo LGU)
2016.03-Current
(9 years)
- Performed diagnostics, repair, and maintenance of desktops, laptops, printers, scanners, and network devices. - Installed, configured, and maintained software applications and operating systems across departments. - Supported LAN/WAN infrastructure (routers, switches, wireless APs), ensuring consistent internet/intranet access. - Delivered end-user technical support both remotely and on-site for hardware, software, and connectivity issues. - Managed IT asset inventory, software license tracking, and maintenance logs. - Assisted in local server management, email systems, and file storage solutions. - Conducted staff training on IT usage, digital security, and productivity tools like MS Office and Google Workspace. - Provided technical support for e-Government systems such as document tracking, and online services. - Set up AV and IT equipment during public events and ensured successful live streaming/recording Selling Clerk / Warehouse / Promo Goods Manufacturing
Masinag
SM Supermarket
2011.06-2011.12
(7 months)
(End of Contract) - Assisted customers, restocked shelves, and maintained clean, organized displays. - Handled barcoding, price tagging, and promotional labeling on merchandise. - Received and organized deliveries, maintained accurate inventory logs, and conducted audits. - Assembled and packed promotional items and gift bundles for campaigns. - Coordinated with the marketing team and supported promo event setups. Key Accomplishments - Successfully multitasked across departments during peak retail seasons. - Maintained 100% accuracy in inventory records and promo packing. - Recognized for punctuality, reliability, and attention to detail. - Helped increase customer satisfaction through excellent presentation and service.

Educational experience

Sumulong College of Arts And Sciences
Information Technology
2011.03-2015.03
(4 years)
I am graduate of Bachelor of Science in Information Technology
San Isidro National High School
Secondary Level
2004.03-2008.03
(4 years)
Graduate of Secondary
San Isidro Elementary School
Primary Level
1998.03-2004.03
(6 years)
Graduate of Primary