logistics, and construction sectors. Proven ability to build HR frameworks from the ground up, align policies with business goals, and drive workforce engagement and productivity. Expert in managing end-to-end HR operations, workforce planning, statutory compliance, foreign manpower logistics, and office administration. Core Competencies • HR Strategy & Policy Development • Talent Acquisition & Onboarding • Payroll & Statutory Contributions (EPF, SOCSO, EIS) • Foreign Worker Management (PLKS, FOMEMA, PVP, ESD, JTKSM) • Industrial Relations & Disciplinary Management • Employee Engagement & Performance Appraisal • Training & Development Planning • Labour Law & ISO Compliance • Administrative & Facilities Management • Budgeting, Procurement & Vendor Relations EXPERIENCE ▪ Solely established and managed the HR and Administration functions for a ▪ Developed and implemented HR policies, SOPs, and systems aligned with Malaysian labour laws and ISO standards. ▪ Processed and managed PVP (Professional Visit Pass) applications for the Taicang support team during company setup phase. ▪ Arranged transportation (from Changi Airport to Johor Bahru) and accommodation for foreign support teams. ▪ Engaged and coordinated local manpower supply agencies to support production, overcoming initial quota limitations for foreign worker hiring. ▪ Managed full payroll cycle, statutory payments (EPF, SOCSO, EIS), and salary disbursements. ▪ Led recruitment, onboarding, and training activities for production and office staff. ▪ Handled employee grievances, disciplinary matters, and performance appraisals. ▪ Oversaw office procurement, facility management, vendor coordination, and general administration.

▪ Led the full HR spectrum covering recruitment, onboarding, training, payroll, employee relations, and policy implementation. ▪ Collaborated with department heads to assess manpower planning and operational needs. ▪ Developed and implemented structured onboarding and orientation programs to improve new hire integration. ▪ Handled grievance, disciplinary, and employee relations cases with effective and timely resolutions. ▪ Initiated training and development programs aligned with business goals, boosting productivity and upskilling staff. ▪ Reviewed and enhanced HR policies and procedures in line with strategic business development. ▪ Ensured compliance with Malaysian Labour Law and managed all HR regulatory matters, including JTKSM renewals and FOMEMA processes. ▪ Managed employee benefits: bonuses, accommodation, medical claims, insurance, and pension schemes. ▪ Oversaw payroll administration, HR audits, and ensured data confidentiality and system compliance. ▪ Led recruitment and performance management processes across production and office staff. ▪ Supervised office administration, including procurement, facilities management, vendor liaison, and workplace safety. ▪ Advised senior leadership on HR strategies, employment laws, and organizational development initiatives.

▪ Managed full-cycle recruitment including advertising vacancies, posting on online media, screening candidates, conducting interviews for executive and non-executive roles, and completing background and reference checks. ▪ Handled onboarding and orientation administration, managing employment offers and required documentation, ensuring recruitment was conducted within budgeted headcount plans. ▪ Submitted all staff attendance records on time for payroll processing, including overtime, medical claims, mobile claims, and mileage allowances. ▪ Liaised with government officials and external agencies for HR and regulatory matters. ▪ Organized travel arrangements, including flight bookings and accommodation for staff and management. ▪ Monitored office supplies, researched advantageous vendor deals, and managed procurement processes. ▪ Prepared HR-related letters such as appointment letters, announcements, and memos. ▪ Maintained employee personal files by accurately filing application forms, appointment letters, and leave records in compliance with audit standards. ▪ Updated leave records using the HR Autocount System and generated monthly reports distributed to store-level staff. ▪ Generated payroll reports and coordinated with HQ for monthly payroll processing. ▪ Updated staff name lists monthly for the Data Centre and maintained current HR databases. ▪ Conducted exit interviews and processed offboarding documentation. ▪ Renewed company vehicles' road tax and insurance and prepared correspondence, reports, and official documents. ▪ Recorded, transcribed, and distributed meeting minutes; coordinated project-based work. ▪ Processed staff reimbursement claims and managed HR requests and queries. ▪ Issued staff confirmation forms, year-end appraisals, promotion, transfer, and salary revision documents. Supported employee relations by assisting in disciplinary matters, issuing warning letters, and conducting domestic inquiries. ▪ Supported employee relations by assisting in disciplinary matters, issuing warning letters, and conducting domestic inquiries. ▪ Managed evidence collection and distributed disciplinary letters, show- cause letters, suspension notices, and termination letters. ▪ Organized employee events including annual dinners and monthly birthday celebrations; coordinated "Employee of the Month" selection based on set criteria. ▪ Implemented HR training and development programs including safety training for operators and riggers (CIDB, WAH, etc.). ▪ Nominated staff for external training sessions and maintained updated training reports. ▪ Followed company Safety SOP (HSSE) guidelines. ▪ Conducted OSHA meetings four times annually and organized fire drill exercises twice yearly to maintain workplace safety compliance.

▪ Maintained payroll operations in full compliance with company policies and procedures. ▪ Liaised with government officials and regulatory bodies for HR-related matters. ▪ Helped resolve conflicts, disputes, and concerns by offering practical and timely solutions. ▪ Provided HR support to employees and collaborated with department heads to resolve various HR issues. ▪ Managed the full recruitment cycle, including writing job advertisements, screening CVs, interviewing, and selecting candidates. ▪ Determined and managed the HR department's budget, controlling expenditures for optimal resource allocation. ▪ Directed operational and administrative procedures to ensure compliance with internal policies, labour laws, and regulatory standards. ▪ Implemented team-building activities to enhance a positive and cohesive working environment. ▪ Organized staff development training based on team performance gaps and organizational needs. ▪ Developed ad hoc financial and operational reports to support management decisio-making.