(3 years 5 months) As the strategic leader of both sales and finance operations, I led a 25+ member team to achieve record-breaking dealership results. By combining operational precision with customer-centric strategies, we grew unit sales by 25% and increased gross profit by 30% within two years. I strengthened relationships with top lenders, optimized deal structures for both prime and subprime clients, and introduced compliance frameworks that reduced audit risk by 40%. My leadership focus on team development, process improvement, and client satisfaction drove sustainable profitability and lasting customer loyalty. Key Achievements: • 20% boost in F&I product penetration • 18% increase in CSI scores • Training programs that improved close rates by 15%

11 years 6 months Started in sales and advanced to finance and leadership roles through performance excellence and financial innovation. I managed over $30M in annual dealership revenue while implementing cost optimization initiatives that improved net margins by 12% year-over-year. By aligning sales and finance objectives, I enhanced deal closures, customer satisfaction, and lender relations. I also built and mentored a high-performing team that consistently ranked among the top in the group. Key Contributions: • Developed finance processes that maximized PVR and conversion rates • Negotiated favorable lender terms that improved customer retention • Partnered with ownership to shape business growth strategies

(2 years 5 months)

(1 year 3 months)

Oversaw the full spectrum of business operations for a construction supply company with $5M+ in annual revenue. I implemented cost control and workflow improvements that cut material waste by 20% and boosted profit margins by 15%. My leadership emphasized operational efficiency, safety, and customer satisfaction, resulting in stronger vendor relationships and streamlined project delivery. Key Highlights: • Designed reporting systems to track performance and reduce overhead • Built a culture of accountability and high performance among a 12-person team • Strengthened client partnerships through contract negotiation and on-time delivery