dilisha

WP. Kuala LumpurNationality Malaysia
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Work experience

  • Sales Executive cum Recruiter

    2024.05-Current(a year)
    Federal Territory of Kuala Lumpur, Malaysia SALES EXECUTIVE 1. To prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients. 2. Plan persuasive approaches and pitches that will convince potential clients to do business with the company. 3. Develop a rapport with new clients and set targets for sales and provide support that will continually improve the relationship. 4. To grow and retain existing accounts by presenting new solutions and… Show more SALES EXECUTIVE 1. To prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients. 2. Plan persuasive approaches and pitches that will convince potential clients to do business with the company. 3. Develop a rapport with new clients and set targets for sales and provide support that will continually improve the relationship. 4. To grow and retain existing accounts by presenting new solutions and services. 5. To develop the pipeline of new business coming into the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors. 6. Work with the relevant both internal and external stakeholders to develop proposals to meet client’s requirements. 7. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. 8. Identify new products or services or opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. 9. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. 10. Adhere to company’s IT policy. IT RECRUITER Identifying, attracting, and hiring top talent in information technology. Onboard new hires and ensuring a smooth and efficient recruitment process that aligns with the values and principles of the company. Show less
  • Technical Recruiter

    2022.01-2024.02(2 years)
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia  Manage the end-to-end recruitment process for a variety of roles.  Sourcing & Screening of Resumes from online job portals using a variety of channels such as LinkedIn, Job Street and Monster.  Create & execute multi-channel sourcing strategy to source candidates or building talent pool for current and future requirements.  Manage all candidates effectively throughout recruitment process.  Manage onboarding and new hire Process.  Organize Applicant’s… Show more  Manage the end-to-end recruitment process for a variety of roles.  Sourcing & Screening of Resumes from online job portals using a variety of channels such as LinkedIn, Job Street and Monster.  Create & execute multi-channel sourcing strategy to source candidates or building talent pool for current and future requirements.  Manage all candidates effectively throughout recruitment process.  Manage onboarding and new hire Process.  Organize Applicant’s Documents  Contacting Potential candidates who have posted their information on the internet, consistently generating leads from applicants over the phone or face to face.  Efficient end to end applicant management for each requisition timely review and short listing of applications, promptly updating applicants and responding o any queries, liaising with HR team lead, respective hiring manager regarding interview and assessment arrangements, briefing and preparing for candidates’ interview  Coordinate timely provision of feedback between the higher manager and candidates  Responsible to coordinate and execute in recruitment events and activities (e.g., Careers Fairs), as required.  Process talent acquisition administrative activities such as the administration of offer letter, foreign knowledge workers employment visa applications, and collection of HR related documents, etc.  Searching in-house databases, creating hot lists, keeping high quality decline candidates warm and on ‘potential prospects’ lists.  Work Closely with stakeholders and or hiring managers to prepare job descriptions and interview questions that reflect each position’s requirements.  Onboard Local and Expat Candidates. Show less
  • Junior Recruiter

    2021.01-2021.12(a year)
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia  Handling end to end of recruitment cycle, from sourcing for candidates to salary negotiation and issuance of offer letter.  Use direct sourcing techniques such as database mining, Internet searching, networking, cold calling and identifying high-level candidates using research tools.  Writing job descriptions, preparing advertisements preparing candidate for phone interviewing, screening, and testing candidates, skills evaluations, and placements  Building and implementing… Show more  Handling end to end of recruitment cycle, from sourcing for candidates to salary negotiation and issuance of offer letter.  Use direct sourcing techniques such as database mining, Internet searching, networking, cold calling and identifying high-level candidates using research tools.  Writing job descriptions, preparing advertisements preparing candidate for phone interviewing, screening, and testing candidates, skills evaluations, and placements  Building and implementing processes to identify and maintain relationships with potential candidates.  Arranging interviews by coordinating schedules and facilitating dates and times with clients.  Negotiating salaries and rates guidelines with client and candidates, ensuring both sides are satisfied.  Mining and interviewing new candidates, candidate management Show less
  • Seniour Customer Service cum recruitment coordinator

    2020.01-2020.10(10 months)
    Malaysia  Handle customer inquiries from Malaysia, Singapore, Indonesia, Philippines.  (Call Creation) Login Customer Report regarding the product problem and faulty.  Work Order, Part Request, Assign to Engineers.  Part request as customer need and send to the place which engineer available attend.  Assign to engineer for site visit and search for the availability.  Make Quotation if customer inquiries and per call service.  Provide basic technical support via phone, email, and… Show more  Handle customer inquiries from Malaysia, Singapore, Indonesia, Philippines.  (Call Creation) Login Customer Report regarding the product problem and faulty.  Work Order, Part Request, Assign to Engineers.  Part request as customer need and send to the place which engineer available attend.  Assign to engineer for site visit and search for the availability.  Make Quotation if customer inquiries and per call service.  Provide basic technical support via phone, email, and fax.  Handle technical support in hardware, software, customize and email application.  Assign service calls logged by customer in Singapore to the respective engineers to meet X series customer’s machine Service Level Agreement.  Scheduling sourcing calls working directly hiring managers, in some cases arranging last minute sourcing request  Working knowledge of recruiter duties  Execute on ad-hoc projects  Scheduling interviews and hiring events while working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates  Vendor Management  Scheduling interviews and phone screens working directly with candidates and hiring managers.  Being key candidate contact on the day (welcoming, briefing and managing the paperwork during the day)  Manages Calendars  Supports up to 3 recruiters in their day-to-day workflow  Provide administrative support to assigned recruiters  Scheduling on site interviews and phone screens working directly with candidates and hiring managers, in some  Perform reference checks and initiate background checks Show less
  • Project Management Officer

    2019.01-2019.12(a year)
    Selangor, Malaysia  Handle office interactions with outside visitors. This includes greeting and directing guests, answering phone inquiries, and handling requests or complaints in a professional manner.  Manage Site visiting to complete the task.  Assist Project Manager, for creating budgets, delegating responsibilities or developing schedules and timelines.  Handle customer inquiries both over the phone and by email.  Engaging in active listening with callers, confirming or clarifying… Show more  Handle office interactions with outside visitors. This includes greeting and directing guests, answering phone inquiries, and handling requests or complaints in a professional manner.  Manage Site visiting to complete the task.  Assist Project Manager, for creating budgets, delegating responsibilities or developing schedules and timelines.  Handle customer inquiries both over the phone and by email.  Engaging in active listening with callers, confirming or clarifying information and handle the enquiries from clients in proper manner, as needed.  Organize reporting, plan meetings provide update to Project Manager.  Conduct induction training for the new staff so that they will be aware of rules, regulations, and emergency procedures.  Making sales or recommendations for products or services that may better suit client needs.  Helped customers and merchants identify services and systems that best suited their needs.  Coordinate staff and visitors travel – related arrangements, for example, flight, hotel, and taxi bookings. Show less
  • Admin Assistant

    2018.05-2018.11(7 months)
    Penang, Malaysia Job Responsibility · Microsoft Word processing manuscripts, letters and documents. · Spread sheet creation and management. · Performing and prioritizing a multitude of complex administrative duties. · Carrying out all assigned administrative duties. · Printing out and then distributing information. · Processing outgoing mail. · Filing all correspondence. · Typing memos and correspondence. · Filing and retrieving documents. · Greeting and assisting visitors to the… Show more Job Responsibility · Microsoft Word processing manuscripts, letters and documents. · Spread sheet creation and management. · Performing and prioritizing a multitude of complex administrative duties. · Carrying out all assigned administrative duties. · Printing out and then distributing information. · Processing outgoing mail. · Filing all correspondence. · Typing memos and correspondence. · Filing and retrieving documents. · Greeting and assisting visitors to the office in a courteous manner. · Answering phone calls and forwarding callers to appropriate staff members. · Schedule appointments and meetings. · Carrying our reception duties. · Making travel arrangement on behalf of senior managers. · Photocopying and scanning documents. · Managing staff appointments. · Copying and distribute material. · Meeting managers and highlighting any office issues to them. · Streamlining office procedures to make them more efficient. · Sorting, prioritizing and distributing incoming mail. · Handling confidential information. · Filing reports and information in the correct places. Show less
  • Human Resources Trainee

    2017.11-2018.04(6 months)
    Penang, Malaysia Job Responsibility Recruitment/new hire process · Hands on experience in handling all four stages in recruitment process- sourcing, screening, and scheduling and offer letters. · Sourcing and screening for candidates against job requirement provided · Scheduling job interviews and assisting in interview process · Conduct all necessary checks in order to proceed with… Show more Job Responsibility Recruitment/new hire process · Hands on experience in handling all four stages in recruitment process- sourcing, screening, and scheduling and offer letters. · Sourcing and screening for candidates against job requirement provided · Scheduling job interviews and assisting in interview process · Conduct all necessary checks in order to proceed with candidates hiring process · Work on candidates offer letter generation and initiate check on candidate background & salary approval · Preparing new employee files and do some filling documents · Attend career fair conducted for professional and fresh graduate job seekers. Record Maintenance · Completing termination paperwork and assisting with exist interviews · Prepare Locker, Department Uniforms and do thumbprint verify for new employee to ensure clock in and clock out of work each day. · To an arrangement of monthly staff birthday events. Show less

Educational experience

  • university utara malaysia

    Business Administration and Management, General bachelor of business administration - bba
  • Politeknik

    secretarial science diploma
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