Dick Shion

Network Engineer
MaleIT Support EngineerLive in SingaporeNationality
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Work experience

  • Network Engineer

    Viewqwest Singapore
    2025.01-Current(a year)
    1. Build, operate, and maintain optical transport capacity supporting enterprise and ISP services, ensuring regional network scalability and reliability. 2. Design and implement DWDM-based metro backhaul, including fiber path planning, acceptance testing, and live service activation. 3. Perform optical commissioning and troubleshooting using OTDR, OSA, and power-level analysis to validate signal integrity. 4. Own incident response and escalation workflows, coordinating with vendors and TAC to restore services and prevent recurrence. 5. Produce implementation documentation (MOPs, commissioning reports, RCA) to support operational readiness and lifecycle management. 6. Collaborate with cross-functional teams to deliver infrastructure capacity aligned with service growth and reliability targets.
  • Optical Network

    Huawei
    2019.01-2025.01(6 years)
    1. Delivered DWDM transport networks across metro, regional, and long-haul environments supporting ISP backbones and national infrastructure. 2. Led network implementation and commissioning for multi-country deployments, including topology design, protection planning, and capacity modeling. 3. Conducted advanced optical testing (OTDR, OSA, BERT) and fiber characteristic analysis to ensure all L1 infrastructure met design specifications and OSNR targets. 4. Supported backbone migrations and live network upgrades with zero or minimal customer impact. 5. Partnered with construction teams, local carriers, and field engineers to align space, power, fiber, and network readiness. 6. Led RCA investigations for service-impacting incidents and drove corrective actions through process and design improvements. 7. Delivered technical briefings and progress updates to stakeholders during deployments and escalations. 8. Collaborated with peering ISPs and local carriers to resolve interconnection issues and latency bottlenecks.

Projects

  • National ISP DWDM Migration

    2024.01-2024.01
  • Nationwide DWDM Backbone Deployment

    2023.01-2023.01

Educational experience

  • Curtin University Malaysia

Languages

Malay
Native
Chinese (Mandarin)
Fluent
English
Fluent

Certificates

Dean’s list award for CHEN4000 Chemical Engineering Research Project 1
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