1. Responsible for leading service partners to complete the installation and commissioning of equipment (including but not limited to wheeled robots and charging stations, moveable shelves, QR code, picking stations, Wiring facility construction, network equipment, fences, safety PLC control cabinet and light curtain ) to ensure timely, correct and safe completion of the work. 2. Responsible for after-sales technical support, including troubleshooting, maintenance and repair of equipment, as well as customer training 3. Quickly respond to service queries related to field services to ensure customer satisfaction and equipment availability 4. Responsible for the training of service partners, and take responsible for the hardware implementation acceptance after partners task. 5. Other service-related work about IWMS、ESS 6. experience of cooperation with JingDong, Alcon, Savoye, ULMA, Invar, Philippe, SAP, SSI-Schäffer