Work experience

• Technical Sales Engineer

  Henkel

  2021.11-Current

  (4 years)
• Head of Regional Development Department

  Arexons Russia

  2018.08-Current

  (7 years)

  -Maintaining key clients (X5 Retail Group, Diksi, SIAS).-Participation in tenders for lubricants and those. liquids.-Development of the regional presence.-Conducting employee training.-Opening of its own production of auto cosmetics and auto chemistry.-Search and conduct negotiations with suppliers of raw materials, equipment, both European (on the territory of the European Union) and Chinese and Russian.-Creating and translation of technical literature, tech. production cards.-Help accompanied by the state registration and certification of raw materials and products.
• Sales Technical Manager

  Wynns Europe

  2013.09-2018.08

  (5 years)

  Wynn’s Technical Sales Manager and Specialist- Training distributors staff in active sales of technical equipment and products for car workshops.-Ongoing support with Distributors sales. Assistance in fulfill of sales plans.-Carrying out projects with car manufacturers and car representatives at Russia. Current project - LADA Image. Projects in progress - Renault, Nissan, Ford, Mitsubishi, Datsun, Infinity.-Regular business trips(2-4 times per month), demonstrations and joint visits to end customers with/without Distributors.-To increase sales of Cleaning liquids (ISP, DSP) it was created Russian equipment for passenger cars. That equipment helps WYNNs Russia to take new car workshops. We give that equipment for free.- Has started new direction in service sector of Agricultural and Construction machinery of Automotive business in Russia. Currently in development and work next brands: John Deere, CASE, New Holland, IVECO, CLAAS.-Creation and development of Russian equipment for Agricultural and Construction machinery. That equipment helps WYNNs Russia to come into new agricultural and construction machinery sector.-In cooperation with Belgium introduced new products, additives and services with testing them in Siberia Region (MultiServe Liquids for Air Intake cleaning).-Help with Warranty issues for Distributors.-Officially introduced WYNNs products and equipment in Automobile Colleges in Nizhny Novgorod and in Irkutsk. Prepared special training courses for WYNN’S products and for WYNN’S equipment. Training programs agreed with local Ministries of Education and included into training lessons and courses. -Assistance in product and equipment registrations (certification, customs clearance etc.)-Promo campaigns. Creation and Promotion-Creating of promo materials such as brochures, leaflets, catalogues, hardposters etc.
• Warranty engineer

  DAF Service Moscow ltd.

  2012.11-2013.09

  (a year)

  Checking warranty claims from Partners and Service stationMaintaining the database of warranty DAFInteraction with the Holland partners in after sales service direction.Translation and or making Service actions for the partners.Providing training Engineers Warranty Partner.Analysis and information gathering, documentation for the the legality of the warranty work.Negotiation warranty repairs with higher authorities.Timely processing of warranty claims in SPS system, MainFrame system and internal documents,The storage and warehousing of warranty spare parts.Technical support in difficult warranty casesand etc.
• Warranty engineer, Spare parts manager

  Peugeot Motocycles Russia (Moto Grata ltd.)

  2011.01-2012.11

  (2 years)

  Moto Grata inc. is an exclusive distributor of Peugeot Motocycles in Russia.Key responsibilities:Creating and ordering parts to warehouse of distribution (over 1,500 items)Customs clearance of spare partsSelecting and purchasing spare parts to dealersWarehouse organization of spare parts storageDealers audit on all items of Dealer Agreement.Checking warranty claims from dealersMaintaining the database of warranty Peugeot ScootersInteraction with the French partner in after sales service direction.Translation and or making Tech. War. Bulletins for the dealers.Control of all Dealers warranty units.Providing training Engineers Warranty Dealer.Preparing and conducting certification procedure to Peugeot ScootersHelp and the organization of public events.
• Head of Warranty DIvision

  Alpha Concept ltd.

  2009.10-2011.01

  (a year)

  Organization and control of all warranty work in the company,Effective organization and control of work for the warranty repairs,Clarification of warranty customersAnalysis and information gathering, documentation for the the legality of the warranty work.Negotiation warranty repairs with higher authorities.Timely processing of warranty claims in Sagai and internal documents,The storage and warehousing of warranty spare parts.
• Head of warranty division

  Djhonsing motors Rus

  2008.04-2008.12

  (9 months)

  Audit of Dealers for all positions of the Dealer Agreement. Checking spare parts stock of a part of exposed guarantee requirements. Database conducting on a guarantee on three marks of cars JMC, ZX, Geely. Interaction with the Chinese partners in a direction of Aftersales Service. Translation or/and compilation technical (warranty) Bulletins for Dealers. Dealers guarantee divisions controll perfomance control. Dealer side warranty engineers training.
• The head of Technical Division

  Chery Automobile Company Russia

  2006.12-2008.03

  (a year)

  Duties:Tracing of mass defects of cars.Carrying of control tests.Carrying of revocable campaigns.Carrying of dealers engineers and maintenance engineers trainings. Translation and literature adaptation of repair manuals.Dealers audit, of dealer agreement positions (sales, aftersales, presales).Creation of a guarantee policy.The help at certification of cars.Warehouses of vehicles time storage checking.Audit of Manufacturer Factory (Autotor).Short about work:At begining of work in the that company, the Aftersales Department had only one employee, after 7 months of work as joint efforts with the Head of Department, it was made a new procedure of warranty(from zero). Warranty payments for 2006 at a rate of 9000000 roubles.It was create The department of quality control (the Russian aggency) which I have headed.It was pass one the Revocable campaign.And to the middle of 2007 the Department totaled has 14 persons.A principal cause of leaving from that company:Salary Level. Without possibility to change the rate because the company on 100 % belongs to the Peoples Republic of China.