-Present and sell company products, services, and solutions to current and potential security system integrators and distributors. -Operate as the lead point of contact for sales matters between the company and customers. -Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff. -Coordinate the involvement of company personnel including sales engineers , Technical Support Engineers, RMA personnel, Accounting, Logistics, Product Management etc. in order to meet account performance objectives and customer's expectations. -Participate in marketing events, such as seminars, trade shows, and telemarketing events. -Prepare action plans and schedules to identify sales targets and opportunities. -Proactively assess, clarify, and validate customer needs on an ongoing basis. -Prepare sales presentations and proposals. -Assist with high severity issue escalations as needed. -Manage account services through quality checks and other follow-up metrics. -Develop a trusted advisor relationship. -Follow up on sales leads and referrals. -Develop and maintain product knowledge.

(5 years 3 months) -Develop channel strategy and channel service support -Supervise and inspect the channel strategy implementation, and according to the need for strategic adjustment -The related dynamic monitoring competitors and industry trends -Timely communication with customers, feedback market information, and put forward opinions and suggestions -Joint operations with channels for customers, to promote product sales -Liaise with technical support team members regarding customer request -Prepare proposals and quotes. -Channel relationship development -Implement sales and marketing plan -Actively looking for new channel cooperation targets, and carries on the qualification and analysis -Develop channels to communicate with customers, making cooperation plan -Convey the company's products to the customer information, sales policy -Planning and brand promotion activities, improve the company's brand influence

(2 years 1 month) Prepare and deliver technical presentations explaining Promat and Microtherm passive fire protection and thermal insulation solutions to customers and prospective customers Confer with customers and engineers to assess equipment needs and to determine system requirements Collaborate with sales teams to understand customer requirements and provide sales support Secure and renew orders and arrange delivery Plan and modify products to meet customer needs Recommend improved materials or machinery to customers, showing how changes will lower costs, maintenance of the furnaces and thermal management.

(1 year 6 months) • Provide technical support to customers and staff, including appropriate laboratory testing and on-site investigation as agreed with the Department Managers • Provide samples and/or technical expertise for the trial, sale, manufacture or demonstration of our products as required. •Assist contractors, building owners, consultants, and architects concerning all technical aspects of Sarnafil roofing, waterproofing installations, sealing and bonding, Concrete admixtures and more including review of specifications and details, providing technical information, problem resolution and any general technical support needed •Provide technical support to regional sales and field personnel including distribution of technical information, problem resolution, installation issues, and miscellaneous technical requirements and issues •Conducting the site demos to convince the end users about our products and its usage. •Deliver confident, enthusiastic product presentations to technical and non- technical personnel.

Self Summary I am a highly motivated and results-driven Construction Manager and Sales Engineer with extensive experience across the construction, technology, and engineering sectors. With a deep passion for the construction industry and its evolving technological advancements, I have been actively involved in major projects across Albania, Kosovo, and Macedonia. My expertise spans a wide range of technical solutions and support services for industries such as passive fire protection, thermal and acoustic insulation, heavy industry, oil and gas, marine, OEM, mass transportation, and energy. Additionally, I bring strong knowledge in specialized fields like waterproofing, concrete mix design with appropriate admixtures, epoxy resin flooring, sealing and bonding, roofing, and mining solutions. My experience also extends to video surveillance systems, having served as the Country Manager for Albania and Kosovo, and more recently, as a Sales Representative for Hikvision in the New York Metro area. I pride myself on my exceptional communication skills and my commitment to delivering professional and tailored solutions to clients. I am passionate about helping clients find innovative solutions that enhance their projects' efficiency and safety. Feel free to reach out if I can assist with your next project or if you have any questions regarding the services I provide. Experience