Work experience

• Field Service Technician

  Secure Technology Value Solutions (STVS)

  2023.10-Current

  (3 years)
• Field Service Technician

  Secure Technology Valued Solutions (STVS)

  2023.10-Current

  (3 years)

  · PhotonAssay Mine Analyzer · Led on-site installation, commissioning, and maintenance of advanced mining analysis equipment across multiple US locations. · Delivered comprehensive training to customers and technicians, ensuring optimal equipment operation and troubleshooting. · Provided 24/7 technical support, resolving critical issues and minimizing downtime for high-value facilities. · Collaborated with sales teams to develop technical solutions tailored to customer needs, enhancing client satisfaction. · Prepared detailed service reports and performance statistics, contributing to continuous improvement initiatives. · Human Body Scanner · Managed installation, commissioning, and regular maintenance of body scanning systems, ensuring 100% operational availability. · Conducted on-site troubleshooting and repairs, resolving complex technical issues promptly. · Delivered hands-on technical support to customers, maintaining high service quality and customer satisfaction. · Streamlined service processes, reducing response times and improving overall efficiency. 學歷

Educational experience

• University of Virginia

  Master of Mechanical & Aerospace Engineering

  2022.01-2023.05

  (a year)
• University of California

  Bachelor of Mechanical Engineering

  2019.08-2020.06

  (a year)

Languages