Work experience

• Director of Technical Account Management & Client Success, Greater

  UiPath

  2022.11-Current

  (3 years)

  (2 years 7 months) • Build & Led technical team in Greater China focusing on data strategy, automation, and A.I. agents for cloud platform adoption. • Designed innovative solutions and provided technical leadership to drive client success and satisfaction. • Spearhead in agentic automation, familiar with A.I. agent architecture
• Customer Success Director & Professional Service & Growth Product

  UiPath

  2019.10-2024.04

  (5 years)

  职位:Lead, APAC (4 years 7 months) Professional Service GTM. Leading UiPath Professional Service Team of engineer and solution architects in design and develivering variety of customer automation projects. Specialize in UiPath process mining and test suite solutions. Podium/President Club Award of FY2021 职位:mixed positions - Presales / Technical Account Manager / CSM / 职位:Evangelist
• Assistant Solution Manager

  FWD Insurance

  2015.10-2018.06

  (3 years)

  (2 years 9 months) • Managed the development of core general insurance system for Singapore GI business startup, collaborating with vendors for robust delivery. • Oversee big data projects for achieving real time analytics with siloed storages. Contribute in data modeling specilizing in General Insurance • Explored new technology and tools to optimize workflow in different country offices, aligning with regional strategy.
• System Analyst

  Zurich Insurance Company Ltd.

  2007.07-2015.10

  (8 years)

  (8 years 4 months) Project Lead, specialized in Motor, Personal Line General Insurance products with strong technical background and business domain knowledge.
• Programmer

  Hong Kong Broadband Network Ltd

  2005.06-2007.07

  (2 years)

  (2 years 2 months)

Educational experience

• University of California, San Diego

  Computer Science

  2000.01-2004.01

  (4 years)

Certificates