Darrel

Field Service Technician
MaleIC Failure AnalysisLive in United StatesNationality
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Work experience

  • Field Service Technician

    Doosan Material Handling Solutions
    2024.07-Current(a year)
    • Answers phone calls from technicians and customers, providing technical support to fix issues. • Assists technicians to diagnose issues, troubleshoot problems, and repair issues properly. • Perform forklift planned maintenance services and breakdown repairs. • Maintain a company service vehicle and parts inventory. • Perform in a team environment. • Must be dependable, punctual, and able to maintain a good attendance record. • Maintain positive customer relations and approach all situations in a tactful and professional manner. • Lift 50 lbs or more.
  • Field Service Technician

    Herc Rentals
    2023.06-2024.08(a year)
    Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services. Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site. Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems. Recondition and replace assorted parts to return equipment to a safely functioning state. Educating customers on proper use of equipment to avoid future breakdowns. Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit. Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed. Maintain work area on jobsite in a clean and organized manner -Produce timely and detailed service reports and repair logs. Build positive relationships with customers.
  • Heavy Equipment Instructor

    Reedley College-Reedley
    2021.12-2023.06(2 years)
    Maintaining standards of professional conduct and ethics appropriate to the professional position and currency in teaching Mechanized Agriculture. Teaching heavy duty truck classes, such as brake systems and steering/suspension. Teaching equipment technician classes, such as engines, transmission, electrical and hydraulics. Teaching AG Mechanics classes, such as welding, equipment operation, Introduction to AG Mechanics and others. Using a variety of pedagogies and integrating a wide range of instructional delivery systems including innovative and creative uses of technology for face-to-face, on-line, and/or hybrid formats. Communicating effectively with students; Using effective teaching methods appropriate to the subject matter, adherence to institutionally approved curriculum course outlines of record. Evaluating student progress through tests and examinations, written assignments, oral responses, etc. in keeping with course objectives. Providing course syllabi to students; Maintaining classroom records in accordance with District Policy. Turning in all required student grading and evaluation reports in a timely manner; and Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122.
  • Product Support Specialist / Outside Sales

    Quinn Caterpillar-Selma, CA
    2020.12-2022.01(a year)
    Meets stated growth objectives for sales volume, growth, and market share (POPS / POLS) for customer Develops a customer strategy and reports on results. Plan and coordinate regular, consistent Product Support Sales meetings with customers Utilizes key tools for customer growth and success, such as Rebuild Tracking, Wear Measurement Analysis, and PSE. Leads Incorporates key team members into customer strategy to help drive support and growth (e.g. GET specialist, parts and service management, business partners such as CAT representatives) Conducts field follow and field tests on products, as needed. Identifies competitors and provides analysis on these competitors. Provides management with reporting on the parts business for assigned classes. Assist in the maintenance of customer information, machine population files and sales leads. Input customer calls and activities in Sales Link / CRM Utilizes CTS tool and wear measurement tools for measuring undercarriage and GET Creates and presents information in front of an audience. Acts as a liaison between business partners and Quinn Company for parts and service issues. Submit weekly updates as to the status of current projects / efforts. Identify process improvement opportunities and establish efficient, consistent processes across the organization leveraging “best practices”. Educate customers on machine safety, preventative maintenance, safe operation practices and training customers to use SIS & ET.
  • Equipment Maintenance Technician

    Dinuba Lumber / U-Do Rental-Dinuba, CA
    2020.08-2021.05(10 months)
    Repair all rental equipment ranging from small engines to medium sized construction equipment. Troubleshoot low voltage systems, hydraulic systems, fabricate and weld to repair equipment. Provide training to customers and incoming employees on machine operation and basic equipment maintenance.
  • Aircraft Mechanic

    Aviation Fuel System Repair Inc
    2016.12-2020.01(3 years)
    Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components. Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation. Conduct routine and special inspections as required by regulations. Replace or repair worn, defective, or damaged components, using hand tools, gauges, and testing equipment. Assemble and install electrical, plumbing, mechanical, hydraulic, and structural components and accessories, using hand or power tools. Check for corrosion, distortion, and invisible cracks in the fuselage, wings, and tail, using x-ray and magnetic inspection equipment. Remove, inspect, repair, and install in-flight refueling stores and external fuel tanks.
  • Lead Teller Operations Specialist

    JP Morgan Chase
    2016.05-2017.02(10 months)
    Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Resolve problems or discrepancies concerning customers' accounts. Prepare work schedules for staff. Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Prepare financial or regulatory reports required by laws, regulations, or boards of directors. Prepare operational or risk reports for management analysis.
  • Shuttle Bus Driver

    University of Colorado-Colorado Springs, CO
    2015.07-2016.06(a year)
    Follow safety rules as students board and exit buses or cross streets near bus stops. Comply with traffic regulations to operate vehicles in a safe and courteous manner. Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order. Report any bus malfunctions or needed repairs. Maintain knowledge of first-aid procedures. Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities. Read maps and follow written and verbal geographic directions. Make minor repairs to vehicles.
  • Manager

    Fountain Valley Bowling Center-Fountain, CO
    2015.10-2016.05(8 months)
    Provide quality customer service to all bowlers. Manage a group of employees to ensure all tasks and duties are performed properly. Track all sales and balance out registers. Proficient cooking on the flat grill, char-boiler, deep fryer, pizza oven. Pin-chase, troubleshoot and repair Japanese A2 pinsetter machines (AMF / Cubical).
  • Parking Enforcement Officer

    University of Colorado
    2012.12-2015.05(3 years)
    Assist campus police officers and secure events as needed. Issue tickets and boot vehicles in violation utilizing Boss Cars. Escort students or faculty safely and securely to buildings.
  • Motor Pool Assistant

    University of Colorado-Colorado Springs, CO
    2012.09-2015.01(2 years)
    Repair, maintain, clean, track and safety check all campus vehicles. Inventory vehicle, chemicals, fluids, parts, and accessories. Utilize Microsoft Office to create reports, documents, and letters. Manage Fleet Pro database to track vehicle fuel consumption, repair costs, and specifications.

Educational experience

  • University of Colorado Colorado Springs

    Bachelor of Business Administration
    2012.01-2016.01(4 years)

Languages

English
Proficient
Chinese (Mandarin)
Native
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