Work experience

• Operations and Marketing Consultant

  The Travel Office, LLC

  2019.01-Current

  (7 years)

  •Devised ROI-focused marketing plans utilizing KPIs, optimizing campaign •performance. •Tailored solutions aligned with client objectives, fostering strong partnerships. •Directed digital efforts (SEO, SEM, social, email), elevating online brand prominence. •Trained teams through workshops, empowering self-sufficient marketing endeavors. •Conduct regular operational reviews, identifying areas for continuous improvement. •Collaborate with executive leadership, contributing to strategic business planning. •Lead change management initiatives, facilitating smooth transitions during growth phases. •Mentored and developed high-performing teams, promoting career advancement. •Drove innovation in process automation, increasing operational efficiency by 30%. •Directed facility expansion projects, ensuring on-time and within-budget completion
• Content Developer/TRAINER

  CAM Inc.

  2018.10-Current

  (7 years)

  •Assist students with exam preparation, which includes TOEFL, TOEIC, and IELTS. •Teach speech and communication to students and workers preparing to go abroad. •Developed scripted ad content to enhance client marketing strategies. •Reviewed information and elements regularly on websites and pages for accuracy and functionality. •Developed guides and course materials to reinforce lecture information and help students learn. •Designed and enhanced programs that elevated teaching proficiency
• CORPORATE TRAINER

  Igenius Institute

  2016.01-2018.09

  (3 years)

  •Organized English salons for Thai professionals to discuss business topics, improve communications, and discuss current events. •Practiced Oral English speaking with all non-English speaking students •Defined and conducted design processes at all stages, including research, conceptualization, testing, and implementation. •Maintained vital education in various projects' latest technologies, software, and hardware products. •Compiled data on company goals, department needs, and employee training requirements.
• TRAINER, CONSULTANT

  Thai Ministry Of Justice/TrinityRoot, Bangkok

  2015.11-2017.04

  (a year)

  •Planned and executed workshops. •Streamlined and resolved departmental conflicts. •Advised and consulted managers to improve department relations. •Prepared departments for presentations with new markets and potential growth opportunities. •Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements. •Authored new training procedures and manuals for instructors. •Wrote, optimized, and monitored training processes. •Educated team members on time and resource management to improve organizational efficiency and control costs.
• Curriculum Designer

  RGK

  2015.06-2015.12

  (7 months)

  •Teaching with robots & prototype education. •Updating social media websites with weekly educational games/info/stories regarding robotics and education. •Designed multiple levels and dynamic teaching lessons, using a robot in-class setting. •Organized focus groups to test curriculum and robot with children. •Created effective training course objectives, course content, and all materials. •Demonstrated knowledge of varied learning modalities.
• TEACHER TRAINER/EAL INSTRUCTOR

  K&H International Institute

  2010.11-2015.06

  (5 years)

  •Taught students based on the school's proprietary curriculum. •Held workshops with Chinese Teachers and Administrative staff. •Prepared voice recordings for teaching materials used in and outside classes. •Presented training information via role-playing, simulations, and team exercises. •Maintained focused, inclusive, and supportive learning environments.

Educational experience

• University of North Texas

  B.A. in Psychology

  1997.08-2001.05

  (4 years)

  Coursework that focused on critical thinking, communication, and holistic learning

Languages

Certificates