Respond to customer inquiries and provide appropriate action based on company policies and procedures. Perform scheduling and logistical duties for meetings, conferences, and events, including coordinating with vendors. Draft and produce routine communications and assist with distribution of documents such as presentations and reports. Relevant Metrics Template: · Average number of inquiries handled daily: 30

Assist with clinical operations, including specimen receipt and accessioning. Maintain accurate records by scanning, archiving, and disposing of personal health information per company procedures. Support the general upkeep and compliance of the laboratory environment, ensuring adherence to safety standards.