Daniel Ng
Health Claims Recovery, Analyst@Singlife with Aviva
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Summary
Service Engagement Specialist. Experienced Concierge with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Sales, Avaya Products, Contact Centers, RFP, and Customer Experience. Strong support professional with a Bachelor of Arts (B.A.) focused in Hotel/Motel Administration/Management from The Manchester Metropolitan University.
Work experience
Health Claims Recovery, Analyst
Singlife with Aviva2022.01-Current(5 years)Executive
Aviva Singapore2020.11-2022.03(a year)Client Service Associate
TDCX2020.06-2020.09(4 months)Lifestyles Concierge
Aspire Lifestyles2018.07-2020.05(2 years)Customer Experience Specialist
Agoda2016.07-2018.07(2 years)Implementation Specialist
TravelClick2015.04-2016.06(a year)Supplier Management Executive
Oakwood Worldwide2013.08-2015.04(2 years)Global Account Executive
Oakwood Worldwide2012.11-2013.08(10 months)Customer Support
Pegasus Solutions2012.05-2012.11(7 months)Reservations Sales Agent
Starwood Hotels & Resorts Worldwide, Inc.2009.07-2012.05(3 years)Night Auditor
Fassbind S.A.2008.06-2008.12(7 months)
Educational experience
The Manchester Metropolitan University
Bachelor of Arts (B.A.), Hotel/Motel Administration/Management, Upper Second Class Honours (1st Division)2008.01-2008.01Singapore Institute of Management
Higher Diploma, Hotel/Motel Administration/Management2007.01-2007.01
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