Summary

Work experience

• Private English Teacher

  Tlemcen

  2025.01-Current

  (2 years)

  • Utilized advanced interpersonal and fluent English communication skills to manage groups effectively, foster multicultural relationships, and achieve structured goals. • Demonstrated high adaptability and interpersonal skills to manage groups effectively while maintaining an organized, positive environment.
• Sales Assistant

  Tlemcen

  2023.01-2025.01

  (2 years)

  • Maximized sales revenue by engaging with 30–50 premium customers daily, identifying their unique needs, and consistently applying top selling techniques. • Achieved and exceeded daily sales targets through strategic cross-selling and suggestive up-selling of complementary products. • Maintained strict visual merchandising standards, ensuring product displays were fully stocked, beautifully presented, and aligned with layout guidelines to drive promotional impact. • Demonstrated high adaptability by seamlessly assisting alternative store departments during peak hours and high-pressure operational periods to ensure seamless customer flow. • Welcomed diverse multicultural clienteles, confidently demonstrating product features, benefits, and advantages to build long-term brand loyalty. • Processed accurate POS transactions with 100% integrity, effectively monitoring queue times to eliminate delays.
• Hotel Receptionist

  Tlemcen

  2021.01-2023.01

  (2 years)

  • Delivered world-class hospitality and guest service to international travelers within a high-volume, premium environment, demonstrating utmost courtesy and professionalism at all times. • Handled guest inquiries and resolved complaints calmly and efficiently, adapting to multicultural needs under fast-paced operational demands. • Coordinated seamlessly with Multi-Department teams (Housekeeping, F&B;) to maintain superior standards of lounge upkeep and operational efficiency. • Maintained accurate, up-to-date knowledge regarding airport facilities, flight and boarding schedules, and frequent flyer programs to assist transit passengers effectively.

Educational experience

• Aboubekr Belkaid University

  in English Studies

  2021.10-2026.06

  (5 years)

  Holds a Master’s degree in English Education, specializing in Teaching English as a Foreign/Second Language. Fully equipped with the latest pedagogical theories, lesson planning skills, and language acquisition methodologies.

Languages

Skills