(6 years 6 months) -Key Channels and Retail Partners I oversee for Channel Marketing include: Walmart, College, Specialty, Mobility, Travel & Entertainment. -Lead the strategy and delivery of all channel tactics, including, trade events, POS, digital etc. -Work with sales managers to develop and align on channel goals and strategies providing a measurable ROI -Understand the target market of each channel and retail partners to effectively communicate and execute marketing initiatives -Build and deliver retailer presentations to sell in new products, promotions and marketing activities -Primary marketing contact for on-going needs of channel manager / retail partners -Own distribution of employee training materials and training events for each channel -Provide ongoing feedback, market intelligence and competitive insight to brand and product marketing. -Organize upcoming trade shows. Deliver all assets needed for a successful trade show.

• On monthly basis, upon Sales Manager approval, reviews and approves Independent Sales Representatives and Regional Managers car stock orders and submits for final approval. Once approved by Sales Manager, manage documentation and process Car Stock orders. • Professional marketing materials inventory • Professional sample inventory • Gift bags and special packaging for Lifeline Skin Care products • Orders and maintains all packing materials • Update contact information into CRM and MAS. • Send order confirmations to accounts and their respective Independent Sales Representatives and Regional Managers for proper monthly and quarterly sales goal tracking. • Send Welcome emails to new accounts introducing the appropriate Independent Sales Representative, Regional Sales Manager, Sales Manager, and Sales Administrator with contact information in order to facilitate ease of reporting • Process the Accounts’ orders by charging through Authorize.net and enter order information timely and accurately through Saddle Creek Logistics. • Manage documentation of Returns/Replacements of product from Professional Accounts and provide documentation to the finance department for auditing purposes. Sales Manager must approve the return forms. • Assisting direct supervisor with special projects including creation of new policies, tracking documents, ensuring policies are being adhered to, organizing incoming information for accountability purposes • Reports sales, discounts, programs, and commissions to finance department. • Communicates and works with the finance department to insure accurate invoicing, and recording. This function is overseen by the Sales Manager • Accepting, processing and shipping all professional sales orders. Supports entire professional sales team including internal wholesale marketing manager. • Manage House Accounts.

(1 year 4 months) • Partnered with Financial Advisors to assist with form questions, placing trades on client accounts. • Worked with licensed traders to liquidate client account, and assisted them financially. • Built relationships with Financial Advisors, so they can build better relationships with clients. • Assist with internal processing. Of trade conformation, Form investigation, and compliance issues. • Adapt to financial change within the stock market.

3 years 8 months eBay Inc. Has a very thorough training program, for three months new hires are trained on department policy, case management, Customer Service skills etc. as a mentor you help develop a group on individuals, by personalization focusing on behavior and investigating the root cause of issues and situations that come up through out their training course, setting goals, actions plans, and putting all focus on supporting each person to hit the department goals by the end of training.

(3 years 8 months) As a customer service representative, I manage cases and assist members with any questions they might about current cases, feedback/defect removal. provide wide-ranging customer support, to top sellers and buyers within the eBay Marketplace.