Work experience

• Project Manager

  Motiv Digital Limited

  2025.05-Current

  (a year)

  Managed 7 and delivered 4 full-cycle Oracle NetSuite ERP implementation projects for clients across SEA, Greater China& EMEA, ensuring alignment with scope, timeline, budget, and local tax compliance and accounting standard. Managed 3 of the ongoing projects to Phase 2+ (customisations, expansions, additional modules, bank H2H integration) Collaborated with developers to build bank integration middleware bridging ERP to banking platforms (H2H, EBICS an SWIFT), automating payments approval and reconciliation for multinational clients. Managed project timelines and track tasks in Jira to monitor resources against client milestones for milestone-based billing. Led cadence calls with clients to demonstrate progress, validate configuration against business scenarios, and resolve blockers related to financial data migration and ERP functionalities constraints.
• BD & Project Manager

  Adobe

  2023.08-2025.03

  (2 years)

  Spearheaded the pilot, testing, and enablement of a new Salesforce profile tailored for the APAC region. This initiative streamlined lead management processes and optimised system performance, achieving critical success metrics such as enhanced opportunity creation, accurate lead tracking, comprehensive reporting, and improved audit traceability. The project resulted in a scalable solution that aligned with regional and global business objectives. Developed and implemented customer success strategies for digital document solution by leveraging market research, customer feedback, and competitive analysis to enhance product adoption and satisfaction to drive business growth. Conducted in-depth market analysis and applied data-driven insights to identify opportunities for upselling and cross-selling, aligning solutions with C-suite needs to maximise value in improvising their workflow. Fostered strong relationships with stakeholder at all levels, from associates to C-suite executive, through tailored outreach strategies, including outbound calls, EDM on various platforms, achieving average of 124% of sales target in the Greater China Region. Collaborated on digital transformation initiatives, guiding customers through system integrations and feature enablement to optimise workflows and improve ROI. Mentored APAC teams in leveraging data analysis and system to9ols for GTM strategies, lead identification, and customer engagement, ensuring consistent performance across markets.

Educational experience

• Birmingham Business School

  Bachelor of International Business(focusing on Data Analytics and Risk Management)

  2021.09-2023.06

  (2 years)

Languages

Certificates