Work experience

• HR Business Partner

  Canadian Solar Inc.

  2025.03-Current

  (2 years)

  (1 year 3 months) • Processed 200+ visa applications (L, B, and M) in partnership with legal counsel, ensuring full compliance with immigration requirements and reducing processing delays. • Delivered compensation insights through data analysis, global quarterly reporting, and market benchmarking to support competitive and equitable salary structures across job levels. • Acted as a bilingual liaison (English & Mandarin), leading weekly cross- border meetings to coordinate with international teams, legal partners, and vendors. • Onboarded and trained 10 new hires within two months, conducting orientation sessions, explaining benefits programs, and facilitating smooth integration into company culture. • Managed employee records in the UDC system, enhancing data accuracy, strengthening compliance reporting, and accelerating internal approval workflows. • Redesigned and optimized the organizational chart, improving visibility into reporting structures and enabling more effective workforce planning.
• Language Tutor

  Self-employed

  2017.07-Current

  (9 years)

  (8 years 11 months) • Delivered Mandarin instruction to Chinese as a Second Language (CSL) learners and English instruction to English as a Second Language (ESL) students, teaching a total of 100+ students over 8 years across diverse age groups and proficiency levels. • Designed and delivered customized lesson plans tailored to individual learning goals, language levels, academic needs, and cultural backgrounds, ensuring steady progress and measurable improvement. • Maintained a five-star rating on a professional teaching platform for three consecutive years, reflecting strong student satisfaction, engagement, and learning outcomes. • Conducted comprehensive assessments to place students at appropriate levels and continuously adjusted teaching strategies to maximize effectiveness. • Provided academic mentoring and application guidance, supporting students through school and university applications, including personal statements, interviews, and language proficiency preparation. • Successfully helped students gain admission to top-tier institutions, including the University of Pennsylvania, UCLA, Columbia University, and the University of Washington, among others. • Built long-term relationships with students and families through clear communication, goal tracking, and personalized feedback.
• Technical Intern

  Pyramid Systems, Inc.

  2024.09-2025.05

  (9 months)

  • Partnered with Product, Marketing, and Engineering teams on 3+ cross-functional initiatives to support platform growth and internal tooling optimization, improving operational efficiency by 10%+ through process redesign and structured execution tracking. • Led weekly content experimentation and SEO optimization for social channels, increasing follower growth by 11% in one month and improving engagement by 15% by analyzing performance trends and iterating on content strategy. • Supported testing and rollout of an AI-powered HR platform (Air-HR) in collaboration with YRCI, conducting weekly QA cycles and feedback analysis that improved workflow efficiency by 13% within one month. • Conducted market and user research to inform product positioning and business development proposals, translating insights into improved content structure, visuals, and data-backed narratives used in client-facing materials.
• Marketing Intern

  SnugFit Solutions

  2024.06-2024.08

  (3 months)

  - Leader in Mobile 3D Imaging • Owned daily content operations for the company’s Instagram channel, launching data-driven content experiments to promote new product features and updates, resulting in 21% follower growth within 6 weeks and sustained increases in engagement. • Designed and iterated on short-form content formats (posts & stories) to communicate product releases, promotions, and brand messaging, improving interaction rates and strengthening user retention through rapid testing and optimization. • Analyzed audience and performance metrics (reach, engagement,conversion trends) to refine content strategy and identify emerging user interests, increasing content reach while aligning distribution with platform trend signals. • Conducted weekly competitive and market analysis across peer products to benchmark features and user experience, translating insights into product and positioning recommendations that contributed to a 7% revenue increase in one month. • Collaborated daily with Mandarin-speaking regional stakeholders and led weekly cross-functional syncs to align content launches, experiment timelines, and performance reviews across teams.
• Marketing Intern

  IBD Hero

  2024.02-2024.06

  (5 months)

  • Performed at least 3 distinct types of market research to examine data, providing personalized marketing plans to support posts and raise CTR. • Assisted in developing and implementing effective marketing campaigns for IBD awareness building. • Increased the reach by 20% in a week.
• Communications and Marketing Assistant

  INTO University Partnerships

  2023.02-2023.07

  (6 months)

  • Conducted daily market and content trend analysis across multimedia channels from 20+ peer organizations, using SQL to structure datasets, surface emerging patterns, and inform data-driven content and product strategy recommendations. • Drove 32% social media audience growth within three months by analyzing content performance metrics and iterating publishing strategies to optimize reach, engagement, and trend participation. • Planned and executed a global marketing seminar with participants from 6+ countries, coordinating international executives and cross-functional teams to deliver a high-impact, scalable engagement experience.
• Project Lead

  Kronotex Singapore

  2020.08-2022.06

  (2 years)

  (1 year 11 months) • Played a pivotal role as a cross-functional team member, contributing to a 17% improvement in inter-departmental communication and collaboration. • Effectively ensured project timeliness by consistently meeting deadlines, demonstrating a 70% reduction in errors or delays since assuming the role of facilitating communication between supervisors and employees for documents. • Enhanced the company website's content resulted in a remarkable 21% boost in CTR, complemented by diligent monitoring of website performance metrics and the integration of SEO best practices.

Educational experience

• The George Washington University

  Business, Management, Marketing, and Related support services

  2023.08-2024.12

  (a year)
• National Cheng Kung University

  Foreign Languages and Literatures general

  2017.09-2021.06

  (4 years)

Certificates