Cherry K.

Technical Support Specialist (formerly Customer Support Executive)@FIME
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Summary

Comprehensive EMVCo Specialist with Expertise in Level 1, 2, and 3 Testing Tools, Passionate about Overcoming Challenges. I help scale customer support by turning recurring issues into clear, self-serve…

Work experience

  • Technical Support Specialist (formerly Customer Support Executive)

    FIME
    2016.02-Current(10 years)
  • Test Engineer

    FIME
    2012.06-2016.01(4 years)
  • Software Quality Assurance Engineer

    Inventec
    2006.11-2010.08(4 years)
  • Design Quality Assurance Engineer

    MiTAC Inc.
    2004.12-2006.10(2 years)

Educational experience

  • NAIT (Northern Alberta Institute of Technology)

    English as Second Language
    2009.01-2009.01
  • Lunghwa University of Science and Technology

    Bachelor's degree, Information Management
    2002.01-2006.01(4 years)
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