-Overseeing payroll processes for the Southeast Asia region, ensuring compliance with local regulations. -Implemented streamlined payroll procedures, enhancing efficiency and accuracy in processing. -Collaborated with cross-functional teams and country HR heads to align payroll operations with company policies.

5 years 3 months (5 years 3 months) -Managed end-to-end payroll for over 4,000 employees in Malaysia (Apr 2020– Jul 2022) and over 900 employees in ANZ (Oct 2022 – present). -Delivered timely and accurate payroll by prioritizing effective issue resolution through the HR on-call platform and email support. -Supported new hires with onsite onboarding assistance to ensure a smooth employee experience. -Strengthened vendor collaboration by adhering to SLAs and driving continuous process improvements. -Led payroll process enhancements by streamlining workflows and implementing new procedures for greater efficiency and compliance. -Contributed to key cross-functional projects, supporting organizational change and transformation initiatives beyond day-to-day responsibilities. Key Achievements -Successfully migrated payroll operations from Kelly Services to TMF through a parallel run; identified system gaps and completed system build in Nov 2020. -Rolled out an internal payroll system, supporting test case development, UAT, integration, and parallel testing, leading in a successful go-live. -Implemented Australia’s payday transition to meet modern award requirements and ensure full compliance. -Provided onsite support for Australia’s RD cross-border transfer project, including new hire onboarding, overall earning positive feedback for the smooth landing experience. -Launched in-house Statutory Remittance for Australia in Jan 2024, reducing manual efforts and improving processing timelines. -Executed the Australia Annualised Salary Reconciliation Project with KPMG reviewed award structures, refined calculations, resolved compliance issues, and ensured a successful reconciliation.

- Act as an Acting Payroll Team Lead by responsible for coordination of payroll processing operations for a team including Thailand, Vietnam, Hong Kong, Korea such as validating inputs, output, and statutory payments. - Responsible for monthly payroll activities such as collating and validating inputs, output, and statutory payments for ANZ Payroll with more than 300 headcounts as of Feb 2023. - Consistently assist the team in resolving operational issues, minimizing the need for escalation to higher management. This helps streamline the process and ensures prompt collaboration with stakeholders for efficient solutions. - Ensure payroll processes comply with legal and regulatory requirements by working closely with relevant stakeholders and local statutory bodies. This includes accurate payroll calculations, timely statutory submissions for ANZ, TH, VN, HK and Korea and maintaining tax compliance to prevent penalties and legal issues.

4 years 7 months (4 years 4 months)