Chava

Live in United StatesNationality
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Summary

84% The candidate has founded a platform focusing on building and improving diverse communities, and has 10+ years of experience in customer and employee experiences across industries. They have recently held roles related to customer experience and community management, particularly in San Francisco. Their experience intersects with community engagement and user experience strategies. 1, Community Growth & Operation Experience (User Acquisition, Retention, Activity Enhancement) The candidate's roles as Community Manager and Founder focusing on people-first communities suggest experience with community growth and operations, although specific activities aren't detailed. 2, Familiarity with the US market (social media, user habits, cultural background) The candidate is based in San Francisco Bay Area and has experience with US-based companies, implying familiarity with the US market. 3, Social Media Operation (Facebook, Instagram, TikTok, Discord, Reddit, etc.) There is no direct mention of managing or operating specific social media platforms. 4, Content Creation & Management (able to plan community content and encourage users to participate in UGC content generation) As Head of Content and Communications and Founder, the candidate likely has experience in content creation and management. 5, Online & offline event planning and execution (event promotion, user recruitment, execution feedback optimization) The candidate's community-focused experiences suggest likely involvement in planning and executing events, though specific examples aren't provided. 6, Data analysis capabilities (user behavior analysis, optimization of community strategies) Roles involving product strategy and improvement suggest likely experience in analysis of user behavior for strategy optimization. 7, Must be located in San Francisco Bay Area The candidate is located in San Francisco Bay Area.

Work experience

  • Community Manager

    Kindred
    2023.11-Current(2 years)
  • Customer Experience

    Apple
    2023.11-Current(2 years)
  • Founder and Creator

    Stop Blaming Avocados
    2022.11-Current(3 years)
  • Experience Consultant

    Independent Consultant
    2020.08-Current(5 years)
  • Head of Content and Communications

    ChangeEngine
    2021.10-2022.11(a year)
  • Traveling Career Sabbatical

    Sabbatical
    2019.07-2021.06(2 years)
  • Customer Success and Product Leader

    Mapistry
    2019.02-2019.07(6 months)
  • Head of Customer Experience

    RolePoint
    2018.04-2019.01(10 months)
  • Director of Customer Success

    RolePoint
    2015.10-2018.04(3 years)
  • Freelance Editor/Copywriter

    Freelance
    2013.07-2015.12(3 years)
  • Customer Success Manager

    RolePoint
    2013.09-2015.10(2 years)
  • Marketing Associate

    Extensis Group
    2012.12-2013.08(9 months)
  • Benefits Administrator

    Extensis Group
    2012.05-2013.01(9 months)
  • Systems & QA Intern

    Art + Commerce
    2011.08-2011.12(5 months)
  • Administrative Assistant - Justice Studies/Jurisprudence Department

    Montclair State University
    2011.01-2011.12(a year)
  • Promotions and Marketing Intern

    Warner Records
    2010.12-2011.06(7 months)
  • Finance Intern

    Atlantic Records
    2010.08-2010.12(5 months)
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