Chava
Live in United StatesNationality
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Summary
84% The candidate has founded a platform focusing on building and improving diverse communities, and has 10+ years of experience in customer and employee experiences across industries. They have recently held roles related to customer experience and community management, particularly in San Francisco. Their experience intersects with community engagement and user experience strategies.
1, Community Growth & Operation Experience (User Acquisition, Retention, Activity Enhancement)
The candidate's roles as Community Manager and Founder focusing on people-first communities suggest experience with community growth and operations, although specific activities aren't detailed.
2, Familiarity with the US market (social media, user habits, cultural background)
The candidate is based in San Francisco Bay Area and has experience with US-based companies, implying familiarity with the US market.
3, Social Media Operation (Facebook, Instagram, TikTok, Discord, Reddit, etc.)
There is no direct mention of managing or operating specific social media platforms.
4, Content Creation & Management (able to plan community content and encourage users to participate in UGC content generation)
As Head of Content and Communications and Founder, the candidate likely has experience in content creation and management.
5, Online & offline event planning and execution (event promotion, user recruitment, execution feedback optimization)
The candidate's community-focused experiences suggest likely involvement in planning and executing events, though specific examples aren't provided.
6, Data analysis capabilities (user behavior analysis, optimization of community strategies)
Roles involving product strategy and improvement suggest likely experience in analysis of user behavior for strategy optimization.
7, Must be located in San Francisco Bay Area
The candidate is located in San Francisco Bay Area.
Work experience
Community Manager
Kindred2023.11-Current(2 years)Customer Experience
Apple2023.11-Current(2 years)Founder and Creator
Stop Blaming Avocados2022.11-Current(3 years)Experience Consultant
Independent Consultant2020.08-Current(5 years)Head of Content and Communications
ChangeEngine2021.10-2022.11(a year)Traveling Career Sabbatical
Sabbatical2019.07-2021.06(2 years)Customer Success and Product Leader
Mapistry2019.02-2019.07(6 months)Head of Customer Experience
RolePoint2018.04-2019.01(10 months)Director of Customer Success
RolePoint2015.10-2018.04(3 years)Freelance Editor/Copywriter
Freelance2013.07-2015.12(3 years)Customer Success Manager
RolePoint2013.09-2015.10(2 years)Marketing Associate
Extensis Group2012.12-2013.08(9 months)Benefits Administrator
Extensis Group2012.05-2013.01(9 months)Systems & QA Intern
Art + Commerce2011.08-2011.12(5 months)Administrative Assistant - Justice Studies/Jurisprudence Department
Montclair State University2011.01-2011.12(a year)Promotions and Marketing Intern
Warner Records2010.12-2011.06(7 months)Finance Intern
Atlantic Records2010.08-2010.12(5 months)
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