Charlie Buangan Jr.
Tech Ops@Apple
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Summary
Tech Ops Engineering Operations at Apple . Experienced Customer Support Operations Manager with a demonstrated history of working in start-up consumer electronics industry. Skilled in Operations Management, Technical Support, E-commerce, Saas CRM tools, Go-to-market Strategy, and Strategic Partnerships. Strong operations professional with a Bachelor of Arts (B.A.) focused in Political Science and Government from San Francisco State University.
Work experience
Tech Ops
Apple2021.01-Current(6 years)Technical Support Manager
Qualys2018.01-2021.01(3 years)Customer Support and Operations Manager
Presto Services2006.05-2017.08(11 years)Customer Care Supervisor
Natus Medical2003.01-2006.01(3 years)Customer Service Manager
RingCentral2002.01-2003.01(a year)Partner Support Account Manager
Excite@Home1999.01-2002.01(3 years)Technical Support Supervisor
Acer America1994.01-1998.01(4 years)
Educational experience
San Francisco State University
Bachelor of Arts (B.A.), Political Science and Government
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