I take my role as a life coach and provide students with support and advice on achieving broader development rather than focusing only on academic studies. I believe campus engagement and extracurricular activities can help students build up their interpersonal and leadership skills and allow them to develop overall.• Advise and support the 50+ student leaders in the NYU Shanghai Student Government and work as a liaison between the student government and the administrative staff and faculty of the university.• Cultivate leaders from the general student body, design, develop, and deliver workshops that can help students shape their own leadership skills.• Plan, promote, and execute university-wide events(500+ students participate on average) to help build community and enhance student extra-curricular engagement experience.• Coordinate with stakeholders to improve the student experience on campus, including living, dining, studying, etc.• Liason with other NYU campuses and study-away sites on promoting NYU Global Network and encouraging students to develop their global education experiences.• Promote green and sustainable initiatives and activities on campus and educate the NYU Shanghai community on environmental protection.• Work with the Elections Board to organize and maintain fair and transparent elections for Student Government every year.

With the pandemic outbreak in Shanghai, China. The university switched to off-campus operation and online classes on March 11th, 2022; I moved to the Student Residential Hall with two other Student Life colleagues to support students during the lockdown. (lasted for 80 days) • Support the daily operation of the Res-hall with more than 590 students.• Meal distribution, on-site PCR/Antigen test, student medical issues, and well-being checks.• Supervise staff, collaborating with property management, local police, and medical system.After the pandemic, I stayed in the Res-hall as a Crisis Response Staff.• Live in the student dorm to support students together with the Residential Life, Academic Affairs, and Crisis Response Team.• Help with student crisis situations, including hospital runs for health emergencies, immediate response for well-being cases, and check-in for students who needed help in general. • Coordinate the move from the old dorms to the new ones, including supervising student move-out/in, luggage and furniture transfer.

• Serve in the weekly duty rotation(24/7 response) to support the Crisis Response system for off-campus students.• First or front-line respondent to crisis situations, requires high attention to detail and good communication skills• Implement safe policy and support off-campus students during the pandemic.

• Support relocation for international faculty, postdoctoral fellows, and administrative staff.• Collaborate with internal functions such as Finance, IT, Facilities, Public Safety, etc.• Liaison with external organizations: real estate agents, international schools, immigration bureau.• Bringing expatriates to China during the Covid-19 pandemic is extremely difficult. However, I have contributed to bringing more than 150 ex-pat faculty and staff members from abroad. (none of which was infected with the Covid)

• Support the university admission office and marketing team in publicizing contexts and recruiting students. • Work with staff and students from different cultural backgrounds.• Coordinate multiple events, including field trips, career fairs, and university open days.

Working part-timely at nearby Holiday Inn while studying, combine theoretical studies with practical skills and gain experience within the hospitality industry. Job ended due to the Covid-19 pandemic.

• Work on international student enrollment, consulting, registration, etc.• Manage enrolled students, including residential area management, and plan and execute extra-curricular activities. (Also coached international student Dragon Boat team for two years)• Work with the Foreign Language Department to bring Chinese and International students together.

As an intern at IHG Greater China Corporate office, I handled daily work as admin jobs, concept designing and marketing plans publicize. Trying to discover and find about the hospitality industry.

• Assist the head of the College of Foreign Language. • Design, develop, and promote academic competitions and school-wide activities.• Schedule course schedules for the entire English department. • Communicate with international teachers to assist them with their teaching needs.

This was a summer work/exchange program in the States. I worked as a lifeguard in summertime at one of the major theme parks in the US. • Assure the safety of tourists, keep consistent surveillance, and pay attention to details. • Rewarded with “Service Superstar” for the year of 2017. (Only international exchange student who won)• 14 lifeguards(internationals who were in this program with me) started, and there were only 4 left, including me. Others quit along the way.