CHAD
Technical Support Engineer
MaleAfter-sales technical supportLive in United StatesNationality
Share
Work experience
Technical Support Engineer
Symbotic2024.04-Current(a year)Identified root cause of complex technical problems by analyzing log files and other data sources • Resolved various hardware, software, and applications problems to improve user productivity • Troubleshot electrical and mechanical issues on automated production lines • Utilized Allen Bradley RSLogix 5000 and 500 programming software for troubleshooting purposes • Performed preventive maintenance on equipment such as motors, vacuum pumps, valves, electrical systems, and robots • Provided technical support to customers regarding installation, operation and maintenance of their control systems • Analyzed data from sensors connected to the automation system in order to detect potential issues before they arise • Monitored system logs and alarms for any reoccurring activity or errors that need further investigation • Performed system and maintenance activities to keep the system in better health • Assisted and mentored team members to improve capabilities • Assisted in training personnel on the use of automated machines by providing instruction on proper and proficient operating practices •Senior Electro-Mechanic
Kohler Engines, Hattiesburg2022.05-Current(3 years)Collaborated with other engineers and technical support in order to design solutions that potentially correct common issues • Monitored lift and adapter cells for process optimization by adjusting parameters in the system according to specified requirements • Troubleshot and resolved complex issues related to control systems in a timely manner •Systems Engineer
Symbotic2023.10-2024.04(7 months)Monitored system logs for any suspicious activity or errors that needed further investigation. • Coached and mentored team members to improve capabilities. • Designed and maintained system documentation for infrastructure technology installation, configuration and troubleshooting. • Diagnosed and promptly resolved problems with existing hardware and software components. •Production Foreman
Heritage Plastics, Picayune2017.12-2022.05(5 years)Maintained a 4-man crew so that all production needs were met at the appropriate deadline • Read excel spreadsheets to identify what silo or tank has the correct material to dump • Examined finished products to verify conformance to quality standards • Start machines or equipment to begin production processes • Lift raw materials, finished products, and packed items, manually or using hoists • Operate machinery used in the production process or assist machine operators • Make multiple excel spreadsheets for keeping inventory of all WIP in warehouse • Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand or using hand trucks or powered lift trucks • Make maintenance PM's for the maintenance department and document repair work in the company system • Break down and troubleshoot continuous issues inside problematic machines •Industrial Truck Operators
Heritage Plastics, Picayune us2017.12-2022.05(5 years)
Educational experience
Pearl River Community College
AAS in Instrumentation
Resume Search
Nationality
Job category
City or country
Sort by
Contact way
1_****5676
Nu**@**om
Membership will unlock the resume
Also view