Human Resources Specialist at Amazon. ➢ Client-focused Service Representative with 20+ years of providing solutions to customers and 15 years of experience in the area of Business Representative for the Labor Union. ➢ Exceptional interpersonal skills, handles all situations with tact and utmost discretion. ➢ Ability to empathize with clients and colleagues and see varying points of view. ➢ Knowledgeable of laws, legal codes, court procedures, precedents, government regulations, executive orders, organization rules, and the democratic political process. ➢ Expert in performance management, succession planning and process improvement. ➢ Strategic planner with strong communication skills and attention to detail. ➢ Consistently noted by supervisors for outstanding job performance, reliability, multi-task skills, efficiency, accuracy, speed, and timely completion of all assignments.