Technical Customer Support Specialist, 2 nd Level Support, 3rd Level Support, Technical Hotline Support, Field Service Engineer, Product specialist, Global Remote Service Engineer. In regards to my experience in customer support and field service, my experience with medical systems and various products and my certification in IT service management, I would like to expand my knowledge and my skills. Strong communication skills, a strong willingness to learn and perform and a pronounced openness to new ideas are among my strengths, coupled with an analytical and structured working style. I am a resilient team player, enjoy taking on responsibility and am happy to have room to manoeuvre for my own initiative. With fluent German, French as my mother tongue and a good command of English, I also feel comfortable in an international environment. Take on travel with openness and flexibility to my field of responsibility.