•troubleshoot, train, and provide IT best practices to end-users on hardware and software issues, delivering timely resolutions to minimize downtime and disruptions •Provided prompt, reliable, and accurate information to customers while maintaining effective communication during conversations by adjusting to the pace and technical level of the customer.

Partner closely with treasury leadership to deliver programs and fundraising for Watsonville and the Pajaro Valley area LGBTQIA+ communities

•Consistently meeting or exceeding monthly Key Performance Indicators (KPIs) within the first quarter. •Manage relationships with Distribution and Retail partners to coordinate B2B2C logistics across the bay area. •Develop and execute targeted partership programs varying from large format national chains to independent retailers to maximize growth opportunities in the assigned territory. SpotOn - Account Executive 2023 •Manage end to end SAAS sales cycle from field sales prospecting to implementation within south bay area (San Jose, Sunnyvale) •Partner with product marketing teams, to tailor demos to various verticals, from dental, retail hospitality, to non profits •Develop technical expertise and strategic networking to act as consultative business advisor for small businesses to optimize tech stack, point of sale, and merchant services.