6 years 2 months (3 years 3 months)

• Cultivated and maintained long-term relationships with VIP and repeat clients • Upsold set design and lighting elements necessary for visually appealing events • Solicited and secured business for Encore through a proactive, consultative sales approach • Utilized an understanding of costs associated with sales, including union labor, commission and equipment

5 years 7 months (3 years 4 months) • Cultivated and maintained long-term relationships with VIP and repeat clients • Solicited and secured business for PSAV through a proactive, consultative sales approach • Managed sales process through proper utilization of the CRM system • Utilized an understanding of costs associated with sales, including labor, commission and equipment

• Assisted the Director of Event Technology and Sales Manager with selling event technology equipment and services • Made valuable contributions to exceeding revenue goals in 2015 • Communicated by telephone and written correspondence to determine client’s needs • Assumed many of the responsibilities of the Sales Manager during her leave of absence

(1 year 6 months) • Provided outstanding customer service to both internal and external clients • Maintained excellent rapport with customers to foster positive relationships • Processed hotel equipment requests and entered orders for business events • Increased internal revenue by servicing PSAV hotels • Successfully organized a variety of projects with minimal supervision • Sold and organized outside events for big name clients

(8 years 7 months) • Exceeded customer expectations with efficient service and strong relationship building in a high volume store • Effectively performed cross-selling of new products to patrons

(3 years 11 months) • Engineer and produce audio recordings for bands and solo artists • Manage sound for live venues • Re-mix and master recorded albums

(1 year 4 months) • Supervised scheduling of band and theatre acts • Mixed live sound at venue