Carolina Gallardo
Senior Customer Marketing Manager@Zendesk
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Summary
Sr Customer Marketing Manager (Zendesk). Passionate about internal communications and creating high-impact campaigns across various channels, I bring 17 years of experience in marketing, communications, public relations, events, brand experience, and social media. My career began as an account executive at a prestigious APA advertising agency in Monterrey. Since then, I have honed my skills in coordinating and leading projects in marketing, branding, social media, and communications on local, regional, and global scales. Known for my strong leadership abilities, I excel in driving effective strategies and fostering engagement both internally and externally.
Work experience
Senior Customer Marketing Manager
Zendesk2024.11-Current(2 years)Marketing Program Manager
UKG (Ultimate Kronos Group)2018.04-2024.11(7 years)Internal Communications, Marketing and Strategy Specialist
Axtel2016.10-2018.04(2 years)Marketing Mexico Lead
Grupo ASSA2015.08-2016.08(a year)Marketing and Communications.
Accenture2011.09-2015.08(4 years)University Relations
Teleperformance Hispanic2010.09-2011.09(a year)Flex Recruitment Coordinator
Teleperformance Hispanic2011.02-2011.07(6 months)Field Recruiter
Teleperformance Hispanic2010.02-2010.09(8 months)Account Executive.
Saenz Unger y Asociados, SACV2007.09-2010.01(2 years)
Educational experience
Universidad Autónoma de Nuevo León
Communications specialist in Advertising Degree.2003.01-2007.01(4 years)
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