Carmen Lam
VP Sales & Marketing@IHG
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Summary
Executive education. Change consultant. Help companies and individuals develop the culture, structure and mindset to execute to strategy and achieve positive impact.
Work experience
Chief Customer Officer
Ananda Development Public Company Limited.2017.07-2019.12(2 years)Advisory Board Member
BWG Strategy LLC2016.01-2017.07(2 years)VP Sales & Marketing Projects Asia Pacific
AccorHotels2016.10-2017.06(9 months)VP Sales & Marketing Asia Pacific
FRHI Hotels & Resorts2013.04-2016.09(3 years)SVP, Leisure and Brand Marketing and Sales
Melco-Crown Entertainment2011.02-2012.09(2 years)MD
MICROS-Fidelio HK Ltd2008.08-2011.02(3 years)VP Sales & Marketing
IHG2004.05-2007.03(3 years)Group Director of S&M
Shangri-La Hotels & Resorts2001.01-2004.01(3 years)Senior Manager, Tourism Marketing
Hong Kong Tourism Board1997.01-2000.01(3 years)
Educational experience
HK Polytechnic University School of Hotel and Tourism Management
Doctor of Hotel & Tourism Management, Digital Readiness and Strategic Management2010.01-2017.01(7 years)The University of Western Ontario - Richard Ivey School of Business
EMBA, Business Administration and Management, General2008.01-2010.01(2 years)University of Hawaii - College of Business Administration
BBA, Travel Industry Management1979.01-1982.01(3 years)
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