QA Test Engineer at Google. * 12+ years of QA experience which includes Manual Mobile Device Testing, Manual Testing & Automation Testing using TVTS (The Television Test Suite) & NTS (Netflix Test Studio) certification * 13+ years of extensive experience in the semiconductor industry functioned as Customer Service, Field Service, Technical Support, Computer Support & Equipment Specialist * Skilled in system installation, integration, start-up, tool-retrofit, upgrades, repair & preventive maintenance of PRI complex equipments and robotics software applications * Outstanding leadership, communication, & analytical skills, adept at project planning & coordination * Hard worker, detailed oriented, able to multi-task effectively * Bilingual in English, Chinese, & Vietnamese Specialties: * Excellent customer service support and strong experience in the semiconductor equipment automation * PC repair, desktop support, networking, and system configurations.