- Lead daily operations, staff coordination, and customer satisfaction initiatives - Implemented efficiency improvements in service flow and team communication - Supported hiring, onboarding, and performance evaluations

- Built and managed a global online business from scratch - Conducted product research, supplier coordination, and customer support - Developed marketing campaigns and optimized user experience

- Managed a team of 20+ staff in a fast-paced hospitality environment - Increased customer satisfaction through enhanced service training - Oversaw inventory, budgeting, and scheduling

- Supervised sales teams and created successful marketing strategies - Strengthened client relationships and expanded the customer base - Trained new hires and monitored performance KPIs

- Taught business and conversational English & Spanish (in-person & online) - Customized lesson plans for professionals and students - Strengthened intercultural understanding through tailored content

- Managed reservations and optimized seating logistics - Trained new waitstaff and coordinated service during peak hours

- Assisted with childcare, pet care, and household responsibilities

- Supported renovation projects and residential maintenance tasks