Work experience

• Library Assistant

  Tigard Public Library

  2024.03-Current

  (a year)

  (1 year 4 months)
• Customer Service Specialist

  Best Buy

  2021.08-Current

  (4 years)

  (3 years 11 months) - I drive sales performance through expert recommendations and demonstrations of consumer electronics and mobile devices, leading to increased customer satisfaction and revenue. - I demonstrate my versatility by effectively managing diverse responsibilities, including visual merchandising, inventory control, and technical troubleshooting, ensuring smooth store operations. - I provide expert technical support to customers, diagnosing and resolving device issues to enhance their technology experience. - I actively train and mentor new sales associates, sharing my best practices in customer engagement, product knowledge, and sales techniques, contributing to our team's success. - I maintain a strong understanding of current technology trends, product features, and promotional offers, allowing me to provide informed advice and drive sales."

Educational experience

• Portland Community College

  General Studies

  2021.01-2023.01

  (2 years)
• Tigard High School

  High School Diploma

  2017.01-2021.01

  (4 years)

Certificates