Work experience

• Senior Executive- Mandarin Language Expert

  L&T Technology Services

  2026.04-Current

  (4 months)

  Currently working at L&T Technology Services as a Chinese Language Expert in Supplier Chain Management, responsible for onboarding and managing Chinese suppliers for client operations within the medical equipment domain. Key responsibilities include: Onboarding Chinese suppliers and conducting supplier verification processes. Validating supplier documentation and ensuring compliance with company standards.Creating and maintaining supplier profiles on internal platforms. Performing quality checks and desktop audits for supplier evaluation. Conducting supplier performance reviews and monitoring operational efficiency. Communicating with Chinese suppliers on a daily basis for coordination and issue resolution. Managing supplier disengagement and offboarding processes from the platform. Supporting supplier quality assurance and supplier relationship management activities.
• Senior process Executive-Mandarin (Procure to Pay)

  Fossil Group, Inc.

  2025.06-2026.04

  (a year)

  Ensuring timely supplier payments and resolving payment-related queries. Validating Purchase Orders (POs) and processing supplier invoices accurately. Performing 2-way and 3-way matching to ensure invoice compliance and accuracy. Supporting the Payment Team and General Ledger Team for timely financial closures. Handling month-end activities including reporting, reconciliation, and financial validations. Conducting quality checks (QC) to maintain process accuracy and compliance. Managing team escalations and supporting team coordination activities. Assisting the Accounts Receivable Team with payment adjustments and invoice creation. Validating supplier account ledgers and ensuring accurate financial records. Communicating with Chinese stakeholders and suppliers to resolve operational and payment issues efficiently
• Investigation Specialist-Chinese Language Expert

  Amazon

  2021.08-2025.05

  (4 years)

  (3 years 10 months) Worked as a Supply Chain Investigation Specialist – Chinese Language Expert at Amazon, responsible for supply chain investigations, risk mitigation, and compliance operations involving Chinese suppliers and sellers within the e- commerce ecosystem. Key responsibilities included: Conducting supply chain validation and supplier verification processes. Validating invoices and supporting payment disbursement activities for sellers. Communicating with Chinese suppliers and sellers for investigation and operational support. Working with the Product Authentication Team to investigate product sourcing authenticity and identify potential counterfeit risks. Supporting seller onboarding through KYC validation and compliance verification.Conducting detailed investigations to mitigate risks in online e- commerce operations. Detecting fraudulent activities and ensuring adherence to company compliance standards and policies. Managing team operations, handling escalations, and resolving process defects Conducting team calls and monitoring SLA adherence to ensure operational efficiency Leading SOP update sessions and assisting new team members with training and process guidance. Collaborating with cross-functional teams to improve investigation quality and operational performance.

Educational experience

• Visva-Bharati University, Shantiniketan

  Chinese Language and Literature

  2019.08-2021.07

  (2 years)
• Visva-Bharati University, Shantiniketan

  Chinese Language and Literature

  2015.07-2019.06

  (4 years)

Languages

Certificates