Work experience

• Field Sales Account Executive

  McKesson

  2021.11-Current

  (5 years)

  6 years 9 months (4 years 7 months) Expertly manage a 5-state region requiring up to 80% travel, conducting in person customer visits, support accounts, and extensive prospecting. Exceeds quarterly GP$ sales growth targets by 22% on average. Increased regional delivered profitability by 50%+ within 12 months by aggressive margin management, closing new business relationships quick and effectively. Articulate solution ROI to clients, enhancing product adoption and sales growth. · Leverage expert knowledge of McKesson's 200,000+ product portfolio to recommend targeted supply solutions, address customer needs, and drive revenue growth. Execute McKesson's value proposition to ensure a long-term, productive and trusted relationship. · Manage account AR performance to mitigate potential AP issues ensuring McKesson Net Terms are satisfied.
• Sr. Licensing Coordinator / Sr. Quality Control Inspector

  McKesson

  2019.09-2021.11

  (2 years)

  (2 years 3 months) Manage and facilitate compliance for 900+ state pharmaceutical licenses and certifications for 100+ Pharmacists, Nurses, and Pharmacy Technicians. Manage pharmaceutical SQL database containment of contact, documentation, and record retention for each clinician regarding all State Boards of Pharmacy, State Boards of Nursing, NCBOP, a PTCB PSV's and facility license/registrations. Maintain expansive working relationships with corporate representatives and executive management to develop, initiate, and implement aide in an ever- changing pharmaceutical model and clinician accreditation environment. Manage the development and oversight of a transparent and viable compliance program insuring corporate, federal, accreditation, and individual state regulation which has produced a 100% compliance record for our licensing and credential program. Quality control and assurance performing daily analytics of disbursement and reimbursement for pharmacologic Risk Evaluation and Mitigation Strategies (REMs), Medicare and Medicaid (CMS), and commercial analysis presentations. Notable Accomplishments: » Spotlight recipient 2021/2022 » Six Sigma White Belt » Six Sigma Yellow Belt » Inclusion and Diversity Council » ILEAD/ICARE Council
• Home Healthcare Administration

  UNC REX Healthcare

  2017.09-2019.09

  (2 years)

  (2 years 1 month) Facilitated communication between leadership, clinical staff, and patients to improve care quality. · Managed leadership calendars, travel, licensing, and compliance auditing efficiently. · Oversaw payroll for 80 clinicians ensuring accurate and timely processing. Processed invoicing and managed patient care scheduling and medical supply contracts. · Directed daily operations of home health services, ensuring compliance with healthcare regulations and quality standards. · Implemented patient care plans and coordinated multidisciplinary teams to enhance service delivery and patient outcomes. · Managed budgeting, staffing, and resource allocation to optimize operational efficiency and reduce costs.
• Deputy Chief of Operations

  SAMARITAN AMBULANCE SERVICE, INC.

  2014.08-2017.01

  (2 years)

  (2 years 6 months) Supervised and provided direction to 70+ FTEs consisting of paramedics, EMT’s, and licensed nurses. Oversaw the recruitment, orientation, onboarding, coaching, and retention of the clinical team. Established clinical goals and enforced compliance of healthcare policies following local, state, and federal regulations. Increased revenue by expanding our client/partner portfolio through marketing and sales strategies, which resulted in doubling annual gross revenue. » Responsible for new business development contracts through B2B sales strategy, and sales territory, distribution of medical services and supplies to clients in central North Carolina. » Managed a fleet of 12 ambulances, 70+ EMTs, paramedics, nurses, and office staff. » Directly accountable for the selection, orientation, on-boarding, and retention of field staff, supervisors and managers. » Managed and facilitated patient-centered care for Raleigh, Johnston, and Durham County long- term care facility residences and non-emergent patient population. » Planned, developed, and managed the operational budget to ensure proper fiscal responsibility, while exceeding target sales goals. » Facilitated patient education regarding their specific insurance, co-pay, and deductibles. » Worked with multiple hospital C-Suite, Nursing Directors, and clinical staff to maximize facility needs and foster an atmosphere of trust to elevate and maintain company contracts. » Performed billing and reimbursement audits for risk mitigation for CMS, private, and commercial payers.
• Paramedic

  WakeMed

  2009.01-2014.01

  (5 years)

  Provided medical care and intervention to critically ill and injured patients across the hospital system. Worked closely with key decision makers on revision and implementation of patient care practices, policies, and procedures. Monitored and managed all medical supplies and DME for Wake Med Emergency Services department. » Assisted with critically ill patients in a fast-paced ICU and emergency/trauma setting. » Worked in multiple modalities such as Level 1 Trauma, children’s emergency department, adult emergency department, cardiac and pre / post-operative services. Provided direct care and treatment for patients with spinal tumors, brain tumors, and various chronic conditions. » Six years of phlebotomy experience. » Ability to manage continuum of care for 12-14 step-down level care patients. Notable Accomplishments: » Super User for Wake Med Hospital system Foley-Catheter care program » “Wake Way” Award of Excellence » Elected Wound Care Ambassador
• District Cafe Manager

  Barnes & Noble, Inc.

  2004.01-2010.01

  (6 years)

  Directed a territory of eleven stored containing 100+ staff members. Was responsible for all financial aspects of the district including, proper KPI and P&L management, JIT inventory, quarterly and annual budget, and sales goals. Developed and procured all outside sales contracts and partnerships. » B2B territory sales and partnership development. » Maintained and monitored training and performance for a territory of 11 stores. » Managed 110-125 employees including all training and development, yearly evaluations, and performance improvement plans. » Managed district budget with the assistance of each store manager. » Profit and Loss analysis. » Created and delivered quarterly business plan to meet and exceed projections set for territory.

Educational experience

• Columbia Southern University

  Business Administration and Management

  2019.01-2022.01

  (3 years)
• Columbia Southern University

  Business Administration and management

  2020.01-2021.01

  (a year)
• Wake Technical Community College

  Business Administration and management

  2020.01-2021.01

  (a year)
• Accredited in Medical Sales

  Paramedicine

  2013.01-2015.01

  (2 years)

Certificates