Work experience

• Event Assistant

  The Purple Chair Events

  2024.10-Current

  (2 years)

  2 years 2 months (1 year 2 months)
• Event Coordinator

  Annual Investment Meeting

  2023.10-2024.09

  (a year)
• Partnerships Officer

  United Arab Emirates

  2023.01-2023.10

  (10 months)

  • Drafting Partnership Agreements and MoU's depending on the Partnership Category: -International & Regional Organizations -Chamber & Business Associations -Knowledge Partners -Investment Community Partners -Technology Park Partners -Academia Partners -Events Partners • Identifying Potential Partners - Work alongside Business Development Managers (BDMs) in determining prospective partners that will add value to the company - Attending meetings with (BDMs) including the Partners in discussing the points of the agreement • Implementation and Execution of the Agreement - Work alongside the Marketing Team regarding branding and marketing requirements to be delivered to the partners, announcement of partnership through social media platforms and press release requests - Connect and communicate with partners regarding their deliverables to fulfill • Recommend and suggest appropriate benefits to our partners by examining and studying their nature of business to correlate what our organization can offer. •Help manage an efficient renewal process including reporting on activity, and securing indirect revenues through the Partners Network. •Assist in developing and maintaining a partnership model to meet market and economic demand, including reviewing partner benefits and implementation of Methodologies and feasibility.
• Admin/Events Assistant

  Strategic Marketing & Exhibitions

  2022.11-2023.02

  (4 months)

  - Answering phone calls, noting down contact details, transferring callers to the respective staff member, providing respective staff member with information about the caller, answering general queries of callers - Greeting visitors, seating them, informing respective staff member about visitor, ensuring visitors are served - Checking & maintaining assigned email accounts, ensuring emails are forwarded to the respective staff member, answering general queries -Creating an inventory list of office supplies & stationaries, ordering new stationaries when necessary, ensuring every staff member is supplied with required stationaries - Carrying out secretarial works, such as writing, proof reading, preparing, receiving, sending, translating, filing, scanning and copying documents - Ensuring employees entering & leaving the office are using the company’s time stamp system (ensuring the glass door is closed at all times) - Following up with invoices, management accounting matters on an assistant basis. - Other duties as assigned by the position’s line manager and/or the company’s management
• Accounting and Loans Support Assistant

  DBP Service Corporation

  2019.09-2022.10

  (3 years)

  (3 years 2 months) - Process Loan, Refund, and Provident Claim applications. - Acts as an alternate Public Assistance and Complaint Desk Officer. - Reviews/checks the completeness and authenticity of documents and information reflected in applications - Requests and consolidates claims applications due to Technical Administrative Services for MID - Integration/Data Migration - Monitors pending claims applications and views status of accounts endorsed to Technical -Administrative Services for resolution. - Computes Loanable Amount. - Assists Frontline/Counter in their absence - Attends to walk-in clients queries, suggestions, and complaints
• Inbound Customer Service Representative

  Sitel Group

  2017.09-2019.06

  (2 years)

  (1 year 10 months) - Handle inbound service calls - Multitasks and navigates through multiple systems - Handling customer complaints - Making outbound calls - Managing and updating customer databases - Collecting and reporting on customer feedback - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Summer Intern

  Provincial Government of La Union

  2016.05-2016.05

  Awarded as OJT of the Year

Educational experience

• Don Mariano Marcos Memorial State University

  Law

  2019.08-2021.05

  (2 years)

Certificates