1年 1 個月

• Spearheaded the development and management of new international client projects, overseeing the transition from initiation to mass production. • Acted as a key liaison between clients and internal teams, ensuring clear communication of client needs and smooth project execution. • Cultivated and maintained strong client relationships, consistently enhancing customer satisfaction and fostering long-term partnerships.

• Conducted Pre-Post and Causal Impact Analyses to demonstrate that adopting Atlassian's add-on product led to a 10-20% increase in sales and monthly active users of Atlassian’s main products. • Developed dashboards on Google Sheets for KPI visualization and maintained project documentation on Confluence, reducing reporting time by 30% and improving stakeholder insights and project tracking. • Identified key performance indicators and improved operational efficiency by 10% through the management and analysis of large datasets using Python, SQL, and Databricks.

• Coordinated and executed 4 industry-relevant competitions partnered with a cross-functional team of 10+ colleagues, resulting in the participation of over 30 contestant groups and tech companies. • Enhanced cross-cultural project collaboration by facilitating communication between international participants and local experts, contributing to the seamless execution of tech-driven projects.

• Enhanced data accuracy and strategic decision-making by managing and accurately recording data for 3,000+ applicants daily. Employed data quality checks to ensure integrity for marketing analysis. • Standardized and validated historical customer data sets, identified data inconsistencies, and reported to supervisors. 學歷