Work experience

• Administrative Supervisor

  MENA Gate Group

  2018.06-2025.01

  (7 years)

  Supervised day-to-day administrative operations, guiding team members and ensuring adherence to internal procedures and organizational objectives. Managed employee relations cases, providing guidance and ensuring a respectful, inclusive, and productive work environment. Oversaw the accuracy and maintenance of employee records, including benefits, attendance, and disciplinary documentation, ensuring audit readiness. Supported teams through organizational changes by facilitating communication and promoting adaptability across functions. Resolved team and interdepartmental conflicts through open dialogue and collaborative problem-solving. Conducted performance discussions, managed grievances, and handled disciplinary actions to maintain a fair and transparent workplace. Monitored budgets and resource allocation, ensuring efficient use of team resources and operational support. Promoted engagement and morale through team-building initiatives and consistent communication. Led exit interviews and managed separation processes with professionalism and discretion. Supervised administrative tasks such as supply procurement and coordination of travel arrangements, ensuring timely and accurate execution. Coordinated and monitored training programs to enhance skills, support team growth, and align with department goals. Led full-cycle recruitment efforts, including workforce planning, interviewing, onboarding, and smooth integration of new team members. Developed and updated job descriptions to reflect evolving business needs and ensure clarity in team roles and expectations. Collaborated with management on developing new company policies and procedures, and oversaw their implementation to ensure compliance. Conflict Resolution & Employee Support Project & Task Management Organizational Change Support Cross-Departmental Collaboration Communication & Problem Solving References Available upon request.
• HR Generalist

  UTURN Entertainment

  2015.06-2016.09

  (a year)

  Sep 2016 Ensured proper implementation of HR policies, procedures, and programs. Addressed and resolved employee relations concerns. Assisted in the administration of compensation and benefits programs. Contributed to the development of the annual manpower plan. Handled recruitment activities including candidate sourcing, pre-screening, interview scheduling and facilitation, administering assessments, and preparing offer letters. Conducted orientation and onboarding for new employees. Provided guidance to employees on HR-related policies, procedures, and programs. Maintained accurate employee records and supported departmental administrative functions.
• Volunteer Researcher

  Aram Al-Ihsan Ltd.

  2014.01-2014.03

  (3 months)

  – Mar 2014 Conducted in-depth research for TV program "Top5" providing fresh and engaging content.
• Operations Executive

  TRACCS Trans-Arabian Creative Communication

  2012.12-2013.05

  (6 months)

  Performed daily media monitoring, translation, and reporting. Managed media archives and compiled detailed monthly/annual analysis reports.