System Analyst. Hello, I'm Atthaphon Poosadet. You can call me OFF. With 5 years of combined experience in technical support and customer service, I'm an enthusiastic and results-oriented individual seeking a position as an IT Help Desk & Customer Service Representative. In addition to this role, I am also interested in other positions that align with my skills and experience. I am always willing to learn new things and am ready to face new challenges. I possess a proven ability to troubleshoot a wide range of technical issues, provide exceptional customer service, and resolve inquiries efficiently. Leveraging my strong understanding of programming, I can create flow diagrams and flowcharts to illustrate system functionalities, further supporting my application support expertise. Additionally, I have exceptional problem-solving, communication, and interpersonal skills