Aram Ghafury

Information Technology Support Specialist@Quality part X Ripley ltd
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Summary

IT Technical support specialist L1/ L2 and customer service. I have spend my past years in the the field of IT Technical support and customer service in German as well as English. I have worked for several great global and dominant enterprises in which I had the opportunity to take part in their day to day activities whilst playing my role providing best effort at all times. I am interested and looking to work within the same or similar field. I am open to L1/L2 IT Technical support opportunities in English aswell as German. This includes Technical support, Desktop support and onsite Field support. In regards to Location, it can be anywhere within the EU, preferred locations are the Middle-east, Belgian (Brussels), Switzerland, Germany (Berlin, Munich, Hamburg, Düsseldorf and Cologne.

Work experience

  • Information Technology Support Specialist

    Quality part X Ripley ltd
    2021.10-Current(5 years)
  • Technical support specialist L2 (German - English)

    Infosys BPM
    2019.10-2021.08(2 years)
  • IT Technical support & customer service L1/L2 (German & English)

    PC Rescue Squad
    2018.09-2019.09(a year)
  • Customer service IT support L1 (Arabic/English) project

    The Kufan Group
    2017.05-2018.08(a year)
  • Product Specialist & Account manager (German/English)

    Bosch
    2016.09-2017.03(7 months)
  • Sales agent

    SAID MOTORS LTD
    2014.01-2015.06(a year)

Educational experience

  • Kingston University

    International Business management, International Business, 1st Class
    2015.01-2019.01(4 years)
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