86% Candidate has relevant experience and meets most criteria, making them a strong fit for the role. 1, Graduation since or after 2021 Candidate has an Associate's degree, but the graduation date is not provided, so it's unclear if they graduated after 2021. 2, With title of customer service or service specialist or after sales service or service agent Candidate has the title of Customer Service Agent at DHL, which meets this requirement. 3, Total job experience less than 3 years Candidate has 2 years and 6 months at Amazon and 2 years and 4 months at DHL. Total experience is 2 years 6 months + 2 years 4 months = 2 years 10 months, which is less than 3 years. 4, bases in German Candidate is located in Germany, which meets this requirement. 5, related Order Management: Assist customers with product orders, returns, and exchanges. Candidate's current role as a Customer Service Agent likely involves assisting customers with orders, returns, and exchanges, but this is not explicitly stated in the resume.