Anthony
Service Dispatcher
MaleAfter-sales customer serviceLive in United StatesNationality
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Work experience
Service Dispatcher
Hallcon @ Google MP12024.12-Current(9 months)- Streamlined technician dispatch processes, improving response time and issue resolution. - Coordinated service requests and managed scheduling tools under strict SLAs. - Monitored technician activity and optimized parts usage for inventory efficiency. - Supported internal systems, communication protocols, and client coordination.Lead Line Cook
bon appetit management2022.07-2024.12(3 years)- Supervised and trained staff, focusing on operations, sanitation, and safety compliance. - Optimized task delegation and team performance in high-pressure situations. - Applied problem-solving and inventory control strategies with consistent results.
Educational experience
De Anza College
B.S. in Cybersecurity (In Progress)Coursera
Orange Coast College
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