Independent Casino Representative at Royal Caribbean International. A highly experienced Casino VIP Manager & Licensed Junket Operator. Specialising in VIP Player & Staff Development, VIP Gaming & Marketing, Online Gaming, Event Management (Concept ~ Development ~ Staging), Training, Coaching & Mentoring. Utilising over 29 years in the Casino and Hospitality Industry. Recognised as an expert in the Casino and Gaming Industry, providing independent Consulting Services to clients across the globe through the Coleman Research Group. Capabilities include high-level, Casino VIP Member Management (Tables / Machines / Slots) in a variety of roles with a proven track record in business development and Customer Relationship Management (CRM), achieving budget control whilst exceeding revenue & acquisition targets. Demonstrated valuable insight into developing business strategies and structuring marketing campaigns targeting “High Roller” Premium Players from the Australasian Region. "My aim is to be successful in everything I choose to do. I strive to implement high ethical & moral standards in my business and personal life and acknowledge our responsibility to the environment by promoting sustainable work place practices. I am focused on exploring further opportunities and challenges within Senior Management roles utilising my extensive experience within the Casino / Gaming and Hospitality Industry."