Job description: Establishes and communicates sales, service, quality and productivity goals and action plans to individual members; ensures that all team members work with a focused direction to provide excellent performances. Leads, coaches, develops, supports and motivates all team members to achieve sales, service and operation goals. Participate in the recruitment process, lead and motivate the team. Monitor campaigns, promotion and events to ensure better customer management. Handles special requests and unique customer situations promptly and effectively. Demonstrates and explains effective sales and service techniques to team. Communicates sales and service initiatives and expectations to team members. Review staffing schedules on a daily basis to ensure effective scheduling. Observes and monitors team performance throughout the day to ensure that sales & service standard archived. Ensure customer compliments/ complaints/ tracking/ resolution and analysis process is in place so that it will be managed promptly and effectively within 24 hours. Identifies high potential team members and promotes their development and advancement. Ensures that all team members receive their monthly coaching and annual performance appraisal on time. Evaluate the effectiveness of business plans and recommend improvements. Oversee member rewards and recognition programs. Organize VOC meetings to discuss issues and updates (Capture of Voice ofCustomers / Staffs) Organize regular Training to ensure their understanding on products and processes. Participate in business review and revenue forecasting activities. Work closely with Trainer to provide supports to in-house / online training courses and on-the-job training as needed. Host weekly meeting to share results and updates on Action Tracker to drive results. To support & implement and ad-hoc business projects as instructed by Line Manager. Clearly communicate the progress of Weekly / Monthly initiatives to internal stakeholders. Develop new business and / or identify areas of improvement to meet sales targets. Forecast and track key metrics (e.g. weekly and monthly sales results VSforecasts) Reason for leaving: Terms of work and some benefit offers do not meet the agreement.

Reporting to: Thai national Job description: Make the yearly new business budget and market strategy. Finding new customers to spread the business. Promote the Bank to customers and provide feedback to management on business developments and new opportunities. Visit customers both of owners and sales of each property to present the Bank’s interest and promotions. Taking best care customers and keep very good relationship. To be coordinate with customers, buyers and the Bank. Providing the Home-Loan information to customers and buyers. Calculation and make quotation to buyers. Updating status of Home Loan to customers and buyers. Cooperate and support with other departments. Reason for leaving: I would like to develop skills and utilize experiences with more challenging role.

Job description: Make the yearly new business budget and market strategy. Visit customers and feedback customer’s requirements. Taking best care customers and keep very good relationship. Calculation and make quotation to customer. To be leader and liaison with internal team for new model. Cooperate and support with other departments. Manage customer price list and system. Promote the company to customers and provide feedback to management on business developments and new opportunities Growth into key customer interface. Reason for leaving: I would like to utilize my experiences in another role.

Job description: Recruitment & Selection o Taking responsibility for the initial meeting with the customer, understanding the customer’s requirements and then ensuring by managing team and the search and selection of staff that the customer requirement is achieved. o Planning weekly recruitment activities, setting targets, interviewing, communicating with customers and ultimately optimizing profitability. Business Development / Account Management o Meeting and advising new clients regarding PRTR’s range of services, responding to new clients’ requests for information and actively seeking new clients in the Eastern Seaboard region of Thailand. o The successful candidate will be expected to compile quotations that offer PRTR’s clients a solution to their requirements, whilst ensuring pre-determined profit margins are maintained. Reason for leaving: I would like to gain more experiences within industrial company to advance my career.

Reporting to: Thai and Scottish national Job description: Responsible for all activities of the customer services function, especially for USA military projects and all customers around the world. Fulfill customer requirements by being responsible for all aspects of supply chain and logistics, import & export duties, order fulfillment, management of Dubai warehouse and preparing quotations. Responsible for payment received from customers to ensure timely payment is in line with customers' targets. Create internal WIP to support customer’s order. Issue PR, selling invoice and payment invoice. Coordinate with internal teams (Purchasing, Logistics, Finance & Accounting,Engineering, QA/QC, R&D, IT, Production and Warehouse team) to ensure that customer orders will complete and deliver on time. Coordinate with external customers to ensure smooth operations by up-to-date information and feedback on trend. Consistently maintain 100% on time delivery schedule with customers. Handle all customer issue, inquiry and complaints to maintain the service levels especially for delivery schedule, documentation and transportation. Cost control and reduction of operation cost such as import & export cost, packaging cost and transportations costs to achieve maximum efficiency. Responsible the claim process from customer. Preparing report for management meeting. ISO document controller and auditor. Ad-hoc duties upon Customer Service Manager and Managing Director’s request. Reason for leaving: I was looking for a new challenging to develop my skill and career advancement.

Reporting to: Thai and Singaporean national Job Description: Channel between company and customer to provide/response the best deal for customer satisfaction. Handle and resolve customer's complaints. Distribute customer change requirement (Engineering/Ordering change). Problem assistance among internal departments. Obtain and evaluate all relevant information to conduct team meeting. Manage all administration to succeed customer requirements, Enter Purchasing Order into system, Sale Order Analysis, Sales Forecast and Material Change Requirement Report. Arrange delivery schedule report to customer and shipment commitment. Analyst Material Cost/Manufacturing cost to quote the selling price to customer. Work with Material planner/Buyer to select supplier for new development components. Perform other related duties as required. Reason for leaving: I had planned for continuing study to gain more knowledge and experiences.