Work experience

• Freelance Trainer

  Palladium Internationa

  2014.01-Current

  (13 years)

  Delivered AI for Kids training for G5 and G6 students in ITACC international schools. 2024
• Program Manager

  Palladium International

  2024.01-2025.01

  (a year)

  Enabled project implementation, ensuring funded businesses meet the Dutch fund objectives, deliverables, and reporting requirements. Facilitated stakeholder engagement and relationship management, acting as the primary liaison between businesses, team, and key partners. Led Monitoring, Evaluation, and Learning (MEL) activities, validating project data, refining impact measurement frameworks, and ensuring compliance with the fund MEL system. Managed cross-functional teams for successful project completion within deadlines and budgets. Oversaw financial and technical reporting, guiding Businesses on budgeting, invoicing, and compliance with donor and fund management regulations.
• Senior Project Manager

  Sprints

  2021.01-2023.01

  (2 years)

  Managed complex projects from inception to completion, ensuring timely delivery within budget constraints. Led cross-functional teams to determine timely delivery and compliance of project requirements. Monitored project progress, identified risks and implemented corrective measures to acquire success. Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors. Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones. Mentored junior project managers and team members to enhance their skills and career growth. Led the MEL (Monitoring, Evaluation, and Learning) activities for all learning programs. Managed different internal and external stakeholders starting from the internal staff, technical experts and coaches, learners, employers, and governmental partners. Designed and implemented the impact assessment processes for youth tech employment in Egypt.
• Business Performance Analyst

  TestCrew

  2020.01-2021.01

  (a year)

  Monitored the business development department performance and generate the performance dashboard for the management on a weekly, monthly, and quarterly basis. Set up a new reporting structure for the business development department. Analyzed areas of improvement for the business processes for appropriate action plans. Monitored the business metrics to achieve operational and financial goals. Migrated clients' data to new Zoho CRM including: ○ Customized the CRM system to fit the business requirements. ○ Captured all the deals/clients' information into the new CRM system. ○ Introduced employees to start using the new CRM system. ○ Ensured the consistency of Zoho CRM data.
• Senior Business Developer

  MicroDoers

  2017.01-2019.01

  (2 years)

  Identified new business opportunities. Managed contract negotiations, balancing the interests of all parties involved while ensuring mutually beneficial outcomes. Negotiated, prepared, and signed contracts with clients. Performed client research and identified opportunities for account growth, account penetration, and market expansion.
• Technology Transfer Officer university

  TICO

  2015.01-2017.01

  (2 years)

  Technology Innovation Commercialization Office TICO, Nile Managed multiple projects related to technology commercialization which focuses on converting innovative research into commercially viable products or services. Built partnerships with different stakeholders as researchers, industry experts, business owners, university professors, and students Designed the first project tracking systems, CRM, and documentation system for the Nile University TICO office. Prepared the quarterly reports (technical and financial) for the donor Academy of Scientific Research & Technology (ASRT). Improved the entrepreneurship support for university students and startups including funds, consultation, and training.
• Project Coordinator

  GIZ Egypt

  2012.01-2014.01

  (2 years)

  Liaised between internal and external stakeholders to facilitate communication and keep appropriate parties updated on project developments. Assisted in developing training materials and organized workshops for project partners. Lead project documentation/reporting efforts, ensuring accurate and timely updates were accessible. Conducted market research for the technical green solutions providers in Egypt. Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Technical Support Advisor

  TEData

  2011.01-2012.01

  (a year)

  • Enhanced TEData customer satisfaction through resolving their technical issues • Efficiently identified, troubleshot and resolved a wide range of technical problems, ensuring minimal downtime and disruption for customers.