Alvin's Resume

Alvin

PMO Lead

Male

Project Manager/Supervisor

Live in Singapore

Nationality

PMO Lead
UOB
2023.01-Current
(3 years)
Singapore, Singapore -- Drive end-to-end project governance and portfolio oversight across Trade and Private Banking initiatives, ensuring alignment with enterprise standards, regulatory compliance, and business objectives. -- Monitor and report on key project KPIs, financials, resource allocations, and delivery timelines to enable informed, data-driven decisions by senior leadership. -- Facilitate enterprise-wide risk, issue, and change management processes, ensuring consistency, traceability, and control across all programs. -- Partner closely with Project Managers, Business Leads, and Technology stakeholders to support the delivery of complex transformation initiatives across Agile and Waterfall frameworks. -- Lead the preparation of executive dashboards, scorecards, and governance packs for Steering Committees and senior leadership forums. -- Enforce adherence to internal PMO policies and frameworks, supporting audit readiness, documentation integrity, and standardized reporting across portfolios. -- Identify and implement process improvement, automation, and standardization opportunities to improve efficiency, transparency, and reporting accuracy within the PMO office.
Program Management Office Lead
United Overseas Bank (Singapore)
2023.01-Current
(3 years)
Led end-to-end delivery of 12 digital transformation projects in Trade and Private Banking, ensuring alignment with enterprise architecture, compliance standards, and strategic business objectives. Ensured strict adherence to Project Governance playbook and implemented proactive risk management practices across all delivery phases. Oversaw a cross-functional portfolio operating under both Agile and Waterfall frameworks, managing planning, budgeting, resource allocation, and vendor performance. Implemented robust risk, issue, and change control processes, ensuring full traceability, audit readiness, and delivery resilience. Achieved 100% compliance across all digital transformation projects for internal Group Audit, reinforcing governance and control effectiveness. Enforced PMO standards and maintained high- quality documentation, ensuring compliance with Data Management, Portfolio Governance, Risk, and Regulatory requirements. Monitored and sustained >88% KPI scores, while tracking milestones and financials to provide executive-level dashboards and decision-making insights.
Information Technology Project Manager
Ferranti Computer Systems Pte Ltd (Singapore)
2022.02-2022.11
(10 months)
Led the end-to-end Agile delivery of digital and technology initiatives for a key client in the energy sector, ensuring seamless execution from planning to deployment. Engaged project sponsors and steering committee. Maintained high-quality sprint execution, consistently achieving >45 User Story points in velocity, and ensured transparency by cascading Sprint Burndown reports to stakeholders and cross-functional teams. Collaborated closely with the Product Manager to maintain a well-groomed Product Backlog, ensuring alignment with approved OKRs and evolving business priorities. Defined project charter, scope, budget, and delivery schedules, managing resources and vendor coordination to maximize efficiency and value delivery. Proactively identified and mitigated risks, issues, and scope changes, ensuring strict adherence to contractual commitments and governance frameworks. Drove process improvements by applying ITIL, SDLC, and Agile best practices, enhancing delivery consistency and minimizing project variance.
Information Technology Project Manager
MECOMS a Ferranti Brand
2022.01-2022.11
(a year)
Singapore, Singapore -- Led end-to-end project lifecycle management, ensured 100% successful delivery across defined timelines, SLAs, and quality benchmarks. -- Defined and executed project scope, budgets, and timelines while managing resource allocation for maximum efficiency and impact. -- Proactively identified, assessed, and mitigated project risks; managed scope changes and ensured alignment with contractual and governance frameworks. -- Collaborated with cross-functional teams and vendors to drive delivery across Agile and Waterfall environments, ensuring stakeholder alignment and on-time execution. -- Delivered regular executive-level reporting, dashboards, and insights to senior leadership, enabling data-driven decision-making and transparent progress tracking. -- Championed continuous improvement across delivery processes, leveraging methodologies such as ITIL, SDLC, and Agile best practices to enhance operational performance. -- Acted as a strategic liaison between business and technical teams, translating complex requirements into actionable solutions aligned with organisational goals.
Information Technology Technical Lead
SB Finance
2021.04-2021.12
(9 months)
Philippines -- Led the end-to-end technical delivery of major transformation initiatives, overseeing timelines, architecture, and development progress to ensure alignment with business objectives. -- Directed cross-functional technical teams, ensuring seamless coordination across Developers, Systems Administrators, QAs, and Business Analysts for successful project execution. -- Managed complex system integrations between new platforms and legacy systems within Security Bank, as well as third-party/external service providers, ensuring stability and interoperability. -- Provided technical leadership and solution design based on evolving business requirements, balancing performance, scalability, and security. -- Recommended and implemented cloud-based infrastructure solutions, aligning with industry best practices and compliance standards to support scalability and resilience. -- Oversaw vendor relationships, ensuring quality of delivery during project execution and post-go-live BAU support, maintaining SLAs and workflow integrity.
Technical Project Manager
Security Bank Finance (Manila, Philippines)
2021.04-2021.12
(9 months)
Led end-to-end technical delivery of mobile application and backend services platform, achieving 100% go-live success and seamless transition to Operations. Directed teams deployed by 4 vendors through system integration, implementation, and testing, ensuring timely delivery and full SLA compliance. Oversaw system integration between new platforms and legacy systems, managing risks and ensuring stable, secure, and scalable deployments. Proactively identified and mitigated technical risks, keeping stakeholders informed and implementing corrective measures to maintain delivery timelines. Recommended infrastructure and AWS cloud solutions aligned with compliance and performance needs, contributing to operational resilience. DevSecOps deployment by using AWS ecosystem CI/CD tools (AWSCodeDeploy, AWS Beanstalk, AWS CodePipeline).
Information Technology Project Manager
Tuple Technologies
2020.04-2021.04
(a year)
Singapore -- Led a cross-functional project team in delivering a Data Management Platform for a key client in the Philippines, aligning technical delivery with defined business outcomes. -- Collaborated with technical teams to develop scalable, secure, and fit-for- purpose solutions tailored to client needs. -- Applied Agile project management practices, including sprint planning, backlog grooming, defining Epics and User Stories, and tracking progress through iterative delivery. -- Served as the primary liaison with business stakeholders, facilitating discussions on project goals, timelines, risks, and expectations, while ensuring transparent communication throughout. -- Drove the coordination of development activities, ensuring on-time delivery of project milestones through close collaboration with software developers and engineers. -- Facilitated regular project meetings and sprint reviews, using tools such as Jira, Confluence, or similar platforms to track deliverables, performance metrics, and timelines. -- Identified, escalated, and resolved both technical and operational issues, conducting risk assessments to proactively address factors that could impact project success.
IT Application Development Manager
City of Dreams Manila
2018.03-2019.11
(2 years)
Philippines -- Spearheaded end-to-end application development lifecycle, from strategy and planning through to production deployment, maintenance, and continuous improvement. -- Collaborated with technical leaders and business units to align IT initiatives with organizational goals, ensuring scalable and future-ready technology solutions. -- Acted as a strategic partner to senior executives, providing insight on development roadmaps, project risks, and long-term tech alignment. -- Oversaw application development planning, including resource allocation, timeline estimation, and environment readiness for seamless deployment. -- Led cross-departmental coordination, ensuring compatibility of enterprise systems and smooth migration across platforms. -- Provided leadership across teams using Agile/Scrum, Waterfall SDLC, and Kanban methodologies, promoting adaptability and delivery efficiency. -- Managed AWS and API integrations, server infrastructure, and application environments, ensuring secure, high-availability systems. -- Owned vendor and stakeholder management, driving accountability for deliverables, SLAs, and compliance to internal standards. -- Collaborated with IT leadership on strategic application roadmaps, capacity planning, and optimization of resource utilization. -- Ensured adherence to budget controls, quality standards, and governance policies, supporting operational excellence across all functions. -- Maintained strong customer relationship management, handling escalations and enhancing support models to improve service delivery. -- Championed a culture of continuous improvement, implementing new processes to drive cost efficiency and performance enhancements.
Application Development Manager
Melco Resorts & Entertainment - (Manila, Philippines)
2018.03-2019.11
(2 years)
Managed 8 end-to-end IT project initiatives, overseeing software architecture, development, testing, automation, and deployment under structured SDLC practices. Championed adoption of ITIL standards within DevOps support scope, improving service reliability, documentation quality, and operational consistency. Partnered with senior IT leaders and business units to align technology strategies with enterprise goals, delivering scalable and future- proof solutions. Designed and implemented infrastructure solutions, ensuring seamless integration with enterprise systems and alignment with long-term IT objectives. Achieved >98% SLA success rate, while identifying cost-saving opportunities through vendor license reviews and contract optimizations. Managed AWS environments, API integrations, and infrastructure operations, ensuring secure, high-availability systems and promoted continuous improvement culture.
Lead Systems Analyst
Globe Telecom
2015.04-2018.03
(3 years)
Philippines -- Led the technical planning and execution of enterprise projects, ensuring on- time delivery of project milestones in alignment with defined work plans and stakeholder requirements. -- Developed detailed technical implementation plans and translated business unit requirements into actionable system solutions, ensuring functional and technical alignment. -- Oversaw end-to-end project lifecycle activities, including planning, coordination, execution, testing, and deployment phases. -- Produced and presented regular project status updates, facilitated milestone reviews, and led cross-functional progress meetings to maintain delivery momentum. -- Created and maintained Bi-directional Traceability Matrices (BTM) to ensure clear alignment from requirements through to development and testing. -- Managed vendor relationships, evaluating and validating solution proposals for technical soundness, scalability, and cost-effectiveness. -- Oversaw test environment readiness, including the coordination of System Acceptance Testing (SAT), User Acceptance Testing (UAT), and other testing methodologies to ensure quality assurance. -- Facilitated knowledge transfer sessions and walk-throughs led by SMEs to support user adoption and operational readiness. -- Managed cutover planning and readiness activities, ensuring a seamless transition from development to production environments. -- Coordinated the creation and acceptance of IT asset documentation and oversaw its submission and tracking via Fixed Asset processes. -- Led project closure activities, including report generation, documentation handover, and archiving of final versions in the project repository. 公司:A.P. Moller - Maersk 职位:Subject Matter Expert November 2012 - April 2015 (2 years 6 months) Philippines -- Designed, developed, and tested custom in-house software applications, ensuring alignment with business requirements and operational efficiency. -- Enhanced existing systems by analyzing business objectives, identifying process gaps, and implementing targeted improvements for scalability and performance. -- Authored technical specifications, test plans, and user documentation, including Interface Operating Procedures (IOPs) and data mapping schemas for internal tools. -- Provided technical support for analytics platforms and reporting tools, resolving system issues used by the internal Data & Analytics team. -- Investigated and adopted emerging technologies to drive innovation and efficiency across development tasks. -- Independently handled technical issues, ensuring timely escalation and resolution in collaboration with cross-functional teams. -- Contributed to continuous process improvement efforts, driving automation and documentation across development workflows.
Content Operations Specialist
Reed Elsevier Philippines
2011.04-2012.01
(10 months)
Philippines -- Managed and maintained editorial content for online legal information products, including data collection, inventory, analysis, and enhancement of source content. -- Collaborated with vendor partners, engineering teams, and content operations groups to troubleshoot and resolve system and content-related issues. -- Conducted document analysis and validation, ensuring the accuracy, integrity, and usability of digital content across global legal platforms. -- Proposed and implemented process improvements to streamline editorial workflows and improve content quality assurance. -- Gained foundational experience in data analysis, content lifecycle management, and global system coordination in a fast-paced publishing environment.
Operations Support Specialist I
TTEC
2007.02-2009.05
(2 years)
Philippines -- While pursuing undergraduate studies, supported workforce allocation and load balancing, ensuring optimal agent coverage and real-time resource management across operational shifts. -- Monitored team and agent performance metrics, flagged variances, and contributed to data-driven decision-making processes. -- Assisted in report generation and analysis to support performance reviews, service level tracking, and operational planning. -- Contributed to back-office process improvement initiatives, enhancing efficiency and communication across support teams. -- Gained early exposure to BPO operations, performance management, and data-driven planning, balancing responsibilities while completing undergraduate education.