2 years 8 months (2 years 8 months) Maintained both desktop and servers for local and international sites. Worked on ERP Systems (NetSuite, Concur, Arena) Worked with many different software that Engineers needed.. Worked on Network issues when they arose. Worked with MS Exchange, AD, and Azure. Worked with setting up users and help maintain departments Setup scanners system for Warehouse. (2 years 8 months) • Ensured all users were equipped with the necessary tools and resources for their roles, managing equipment allocation for new hires and returns from departing employees. • Provided technical support for Windows desktop and server environments, ensuring smooth system operations and resolving issues promptly. • Delivered ERP system support for NetSuite, Concur, and Arena, troubleshooting and maintaining system functionality for end users. • Managed network troubleshooting for SharePoint, Firewall, and VPN issues, while overseeing user interactions with Azure, Active Directory (AD), Office 365, and Exchange.

IT work for the counties water distribution centers.

- Administered local and nationwide sites for IT while maintaining installation of servers, networking equipment, and desktops during and after all projects, increasing site efficiency. - Conducted Installation of server and desktop software during projects and regular jobs, keeping all sites updated and secure. - Ensured maintenance of conveyor systems nationwide for different projects by assisting with workflow.

- Kept records of daily data communication, problems and remedial actions, and installation activities, alerting company of completions and bugs. - Prearranged migration of Window XP machines to Windows 7, increasing speed and efficiency of work. - Created, wrote, and enforced migration procedures and policies, ensuring productive finish.

(less than a year) - Kept records of daily data communication, problems and remedial actions, and installation activities, alerting company of completions and bugs. - Prearranged migration of Window XP machines to Windows 7, increasing speed and efficiency of work. - Created, wrote, and enforced migration procedures and policies, ensuring productive finish.

(less than a year) - Oversaw desktop and servers during migration process, increasing service life of both. - Managed accounts for Active Directory, Exchange, and MS Lync messaging needed for both new and old users. - Monitored with MacBook’s and PowerBooks integration into Active Directory, allowing MacBook users to work in a Windows server environment.

- Serviced reinforcement for Windows Servers, Desktop, Exchange, and phone system, allowing company to keep up with service life of products. - Ensured Active Directory and Server troubleshooting, keeping accounts and hardware running proficiently. - Installed, managed, and led VMware installation, allowing more space for other projects in server room.